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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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June 16, 2021

They did a good job and got the repair done very quickly- needed a née water pump for coolant system - all ok now - thanks John Rowe More

by n.taylor70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Rowe
June 16, 2021

The staff were friendly and professional, but not as organized, prompt, and attentive as the Fremont Subaru service center where I usually take my car. Fremont Subaru also provides a complimentary car w More

by dct-subaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 16, 2021

Great service !! Great experience the only thing is that takes to long abs no available loaner . But over all its always a good. Experience. May b a little music in t waiting room next time . More

by Judy Herrera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 16, 2021

Kevin Goh was very helpful and knowledgeable regarding the maintenance work due for my 2007 model Camry Hybrid, based on its age and and the mileage driven. The courtesy van was very much appreciated. More

by JOEL.SIMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
June 16, 2021

The customer service is great and they did a good job in my car I feel safe after I took my car to drive it More

by Kahlan_homran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 15, 2021

Second time here and they never disappoint. Customer service and actual service are spot on. Also, the service was estimated for 2-3 hours and they had everything ready in an hour and a half. Thanks Dow More

by KEVINTRAN113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, Faisal Zalmy
June 15, 2021

Very easy and quick. I was very satisfied. I would came here to take care of a recall issue. The staff was very professional and the work was completed quicker than promised. More

by DAVIDMORRISBROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 15, 2021

The folks at Oakland Subaru were incredibly helpful and kind throughout this process!! Thank you for taking hood care of me and my Subaru, Jessy! More

by eawasley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy
June 15, 2021

Great, friendly and efficient service! Jimmy has always been super helpful. I appreciate the easy process and leaving knowing my car is good to go. More

by mannyh8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
June 15, 2021

John at downtown toyota really took care of the car and went the extra mile on some issues I pointed out. Car was finished right on time and they communicated well at each step. Couldn't be happier with th More

by seankell100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, assistant manager, service dept
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