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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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March 17, 2023

Duke was very helpful and made sure my vehicle was ready when I needed it. More

by lacitamaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke
March 17, 2023

We were told there was leak in the valve cover but we got a 2nd opinion and it was not true. We were quoted $1500 to fix it. After service, the oil plug was loose, not tightened properly, it was easily unscr More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
Mar 17, 2023 -

jason responded

We were told there was leak in the valve cover but we got a 2nd opinion and it was not true. We were quoted $1500 to fix it. After service, the oil plug was loose, not tightened properly, it was easily unscrewed by hand. The time we are told the car will be ready is AWLAYS off about 45-60 minutes.

March 17, 2023

I had a lovely experience from the very beginning, my mechanic was very personable and very helpful, and also very informative. Will definitely be back! More

by jdgadams10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
His name started with an N - Nader? He was awesome.
March 16, 2023

The team is accurate with the needs of the car and the car was finished within the time that was given More

by WDLUCAS2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

They were able to get me in without an appointment and fix my tire. Much appreciated More

by DANATREAT6189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

I really appreciate the reminders and like the ease at which I can get service. More

by alvbillpay123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't recall his name. 5 stars!
March 14, 2023

Pleasant experience. Very happy with service and customer treatment. Definitely repeat customer.attendant very conscientious. More

by Susan Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know name.
March 14, 2023

There is a delay in completing the work that takes more than 4 hours, but in return there are some friendly employees More

by Raoof alammari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke
March 13, 2023

Very helpful and efficient. Although delays occurred, I was treated well and had communicative team. More

by JEFFPMANASSERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

They did not reset the maintenance reset button or remove the old reminder sticker for maintenance. I mentioned the sqyeekiness when I drive in the morning. They never told me what it was. More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remembered
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