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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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March 20, 2023

I always leave with a smile because I know my vehicles are well taken care of. Oil changes, tire rotations, tune ups, all top notch! More

by MICHAELMOORE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Always upfront never try to sell. Always in and out. I bought my car at another Toyota dealership, had a difficult time scheduling my an appointment, but was recommended to take i More

by JJ.CROMWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

I always go to Downtown Toyota for service! They have the best service and makes sure to call when it’s time to have it serviced again! Thank you so much for keeping it consistent! Also, it’s e More

by candy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate (it started with an N sorry I forgot!)
March 19, 2023

The Service was ok but the facility is in desperate need of improvement. The waiting area is horrible. Also, they didn’t reset my service needs in the car so I still get an alert about service needed. More

by wiserjane
Recommend Dealer
Yes
Employees Worked With
I don’t recall.
March 19, 2023

Fast service, the service department went above and beyond. Also helped me understand what needed to be done More

by zariavalentine6315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2023

Everyone at downtown Subaru was friendly and knowledgeable. The website made it easy to schedule a service appointment. More

by sarah_thompsonmott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

The man who helped me was understanding of my problem. I ran over something that flattened my tire and drove from 24th and Broadway to Toyota to get it repaired. The car was ready on time. It was also ove More

by marefried
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Fast and friendly service, very knowledgeable staff. Fixed my car and called me back quickly. More

by ekettering
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Always fast, courteous service. Great communication, non-patronizing. Easy to get to and good online appointment system. More

by Alameda Subaru owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know names of staff
March 17, 2023

Fast service and very personable staff. They were very efficient and kind upon arrival to the shop More

by BLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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