Downtown Toyota-Subaru of Oakland - Service Center

Brought the car in for diagnosis and checkup, was told to replace a $1200 fuel line and that would keep the vehicle running, turns out the problem was more complicated and would cost more after the fact. Th replace a $1200 fuel line and that would keep the vehicle running, turns out the problem was more complicated and would cost more after the fact. The process felt rushed and I was left with a vehicle unsafe to drive. I would have appreciated the mechanic explaining the full range of what needed to be done to keep the car on the street. More

Great, friendly, fair, courteous, pleasant, knowledgeable, fun, preferred, reliable, prompt, responsive, hard-working, efficient, convenient, busy knowledgeable, fun, preferred, reliable, prompt, responsive, hard-working, efficient, convenient, busy More

Kevin is very good at his job! Knowledge and listens to customer concerns follows through with his commitments. Knowledge and listens to customer concerns follows through with his commitments. More

Kevin Goh is always pleasant whenever I bring my car in for maintenance. He keeps me posted on the progress of my car's service, needs, and schedule. My car is almost 20 years old and thanks to Oaklan for maintenance. He keeps me posted on the progress of my car's service, needs, and schedule. My car is almost 20 years old and thanks to Oakland Toyota and it still looks and rides brand new! More

The receptionist is polite and friendly, and the technicians are serious and responsible, very satisfied.． technicians are serious and responsible, very satisfied.． More

Friendly and professional. Car ready earlier than expected. Explained situation clearly. Gave me options. Charge was reasonable. Car ready earlier than expected. Explained situation clearly. Gave me options. Charge was reasonable. More

While the customer service was fine, I paid over $200 but my car problem continues. My automatic Toyota Rav4 still turns off when I abruptly break. My dissatisfaction is in line with what I have heard from n my car problem continues. My automatic Toyota Rav4 still turns off when I abruptly break. My dissatisfaction is in line with what I have heard from neighbors that sometimes at this dealership you pay significant amounts of money without actually getting the car problem fixed. I will not be returning to this dealership. More

I always feel comfortable, respected, and welcome, when I bring my car in. Daniel has consistently been a wonderful and transparent agent to work with. bring my car in. Daniel has consistently been a wonderful and transparent agent to work with. More

Advisor was helpful. He thoroughly explained service requested and recommended services in the future. Great customer service skills. He thoroughly explained service requested and recommended services in the future. Great customer service skills. More

The service and expertise are fantastic. I always leave with a feeling of satisfaction also. I always leave with a feeling of satisfaction also. More