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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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March 31, 2023

Service was great and fast. I dropped off my car and they call lift to take me home and pick me up when the car was done. Love this service! More

by prompeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Convienent, friendly service. Easy to make an appointment. I wish they did have a shuttle. More

by pmtuckner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

I was overcharged by several hundred dollars and lied to by the service agent. I’m still awaiting redress from the service manager. More

by MARK_C_WARD2745
Recommend Dealer
No
Employees Worked With
Duke Lee
March 31, 2023

They always give friendly, professional service. My car has always been ready when predicted. Thanks! More

by wrightmarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
March 30, 2023

I’m always treated respectfully, service is completed promptly, and with no unexpected additional costs More

by Subaru customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was 5 star, but I do not recall names
March 29, 2023

Bryce was great and thoughtful and helpful for getting my car repaired I would highly recommend him More

by Oakland Subaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Daniel is super helpful and friendly. I look forward to seeing him. He recommended some great tires. More

by a_reese_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Daniel is super helpful and communicative, I’ve gone through him for the first two services on my truck and he’s been great! I’ll definitely be returning to this location for future service appointments More

by SUNSHINE LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Thank you for helping me with my car! It’s much appreciated and I really like the free warranty that came with my car. Nice service More

by SANDYPZHANG625
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duke Lee
March 27, 2023

I forgot his name. .. Matar, maybe? He was super friendly and helpful. And the Lyft ride was great. More

by MIKESABELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Your sales dept was horrible, but service seems good.
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