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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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April 15, 2023

The workers are very nice, helpful and knowledgeable. Just a little bit pricey for me. More

by rosineb05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

Kevin Goh, service manager, & all the mechanics @ your company are the main reason I use it because of honesty & service is done is only for what is needed. More

by wongodcra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

The service was excellent. Duke was super helpful. My 22 year old Corolla is like a new car. More

by JANZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Lee
April 14, 2023

Check engine light was fixed at no cost. I really appreciate the effort they put into fixing the car. Lifelong Subaru customer now. More

by dennischou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Doug
April 14, 2023

Always good service, a bit pricey though. I always use Toyota Service, I know I can always trust a job well done. More

by Kristal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2023

I was a victim of the ongoing theft of catalytic converters in Oakland. I called the shop spoke with Oscar and Oscar completely and thoroughly took care of the situation and a most professional way. More

by anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar in the service department
April 13, 2023

Easy to schedule. Good communication when car ready and overview of car. Would have liked it to be done faster More

by jfrog2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

Jennifer was super helpful and kept me updated with other things that needed to be done. She knew how to break down the information for me to understand the issues with my vehicle. More

by LUPITA95PB@GMAIL.COM
Recommend Dealer
Yes
Employees Worked With
Jennifer Martinez
April 12, 2023

Very helpful tech. Did what he said and was done as specified. Very pleased with results. More

by DONALD.BEIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Grans. = five stars
April 12, 2023

The experience was professional and courteous. I was greeted immediately upon arrival. Attendant asked if I am waiting and I was in and out within 1. 5 hours. More

by CLAH2831
Recommend Dealer
Yes
Employees Worked With
I don't remember.
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