Downtown Toyota-Subaru of Oakland - Service Center

Partially resolved a front passager window issue. For the first time, dealer sought to charge 3,5% if credit card was going to be used For the first time, dealer sought to charge 3,5% if credit card was going to be used More

Always satisfied, although last time no paperwork was delivered, so extent of services was not communicated. delivered, so extent of services was not communicated. More

Great service. Let me keep the car there until I was ready to leave for ventura since he didn’t have the shield Let me keep the car there until I was ready to leave for ventura since he didn’t have the shield More

Always had great experience Working with the knowledgable adviser there and getting my car out on a timely manner. knowledgable adviser there and getting my car out on a timely manner. More

The service clerk was fine and Toyota care was fine. However they told me I had a nail in my tire that needed to be replaced. I had it done only to realize that they scratched my black rim and did not p However they told me I had a nail in my tire that needed to be replaced. I had it done only to realize that they scratched my black rim and did not put back on all my tire valve caps. I feel the work was sloppy and lazy. I would expect this from a wheel works and not a Toyota service center. My car is only 6 months old. I would expect some level of carefulness be given and a thorough job be done. I really wish my review was more positive as this Toyota service center is in very close proximity to my house. Also hoping they switched out the right tire because after all was done I realized they said I had a nail in my front right tire but they had rotated my tires after. We’ll see if my Tire pressure light comes on again. More

Duke has been very kind and detailed explain the situation to me. Would be even better if a complementary car could be provided during the maintenance time. situation to me. Would be even better if a complementary car could be provided during the maintenance time. More

good place to go too good customer service and nice place nice workers and staff friendly and helpful nice workers and staff friendly and helpful More

Excellent job. And on time finish my car the why I like the way how is done. And on time finish my car the why I like the way how is done. More

Service took as long as estimated, he called when the car was ready. That's it car was ready. That's it More

Great service, quick and efficient service, I like the use of the free Lyft ride as well use of the free Lyft ride as well More