Downtown Toyota-Subaru of Oakland - Service Center

I brought my car for service and upon return, my car had the same issue. I don't believe the original mechanic knew what the issue was but was fumbling in the dark. I had to get a master technician to go ov the same issue. I don't believe the original mechanic knew what the issue was but was fumbling in the dark. I had to get a master technician to go over my car and do the proper due diligence the second time around to get my car fixed. Brenda, my contact, was very helpful the entire time, so that's the only plus to this experience. More

Oscar was absolutely wonderful-efficient, explained everything, answered all my questions...went to extra mile to have my car ready for an appt I had everything, answered all my questions...went to extra mile to have my car ready for an appt I had More

Excellent customer service Didn't have wait to long they were letting me know how everything was going ! were letting me know how everything was going ! More

They went above and beyond. Prompt, reasonable, helpful, communicative. Not much more I can say. Prompt, reasonable, helpful, communicative. Not much more I can say. More

I asked to have an issue addressed, and was told it would take to long. Then was told I had to replace my battery and brakes. They want my money, not to help me. take to long. Then was told I had to replace my battery and brakes. They want my money, not to help me. More

everything perfect no need to say keep up the good work as usual positive thinking as usual positive thinking More

Friendly. Keep pretty much on schedule and at least check what you ask them to. However this is only service I have ever used so not sure what my opinion is Keep pretty much on schedule and at least check what you ask them to. However this is only service I have ever used so not sure what my opinion is useful for. More

Unavailable to return emails and phone calls Should not ask personal questions Not very good with follow ups ask personal questions Not very good with follow ups More

I like that I’m not pushed into unnecessary repairs. It’s very convenient to schedule service, and it is nice to see the same people every time I come there. It’s very convenient to schedule service, and it is nice to see the same people every time I come there. More

I am done No more No no no no no no no no no no More