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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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May 27, 2023

Very friendly and accommodating staff. It makes a real difference to be able to ask questions and get clear answers. More

by erachelhanson
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of any of the people who helped me. Jennifer was my advisor and she was tops!!
May 25, 2023

Much better experience than in the past. Faster in and out, thanks to Kevin, who is now posted at an outside desk next to where the cars come in. That’s MUCH better I didn’t feel lost when More

by VICSILVESTRE5465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keisha
May 24, 2023

If it weren’t for Nadar I would be hesitant to get service at this location. The receptionist can be aloof. More

by morose34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nadar
May 24, 2023

Brenda was amazing. She was communicating the whole time and kept me updated. I don’t know what I would have done without her. More

by Mark J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
May 24, 2023

This is my go to place for my Subaru. I needed a major service and it was great to get to choose which options I wanted. They turned it around in a few hours while I used their waiting de More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I cannot remember her name but it was a woman with brown hair. I think her name was Jennifer. Super nice.
May 23, 2023

I always work with Kevin. He is knowledgeable and I trust his recommendations. I appreciate the good service. More

by saranak7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Great personality and understanding. Definitely knows his line of work and doesn’t hesitate in advising. More

by SARIC.TINA201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2023

Did not have good services. A man serving at computer at front was blunt and rude. I wouldn’t go there again More

by Hyoun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Goh
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Good customer service and good relation with the customer and finishe the job on time More

by girmalegese424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Friendly from the moment I pulled in. Work on my vehicle was quick and I was advised throughout the process. More

by ERHAND
Recommend Dealer
Yes
Employees Worked With
Darrell.
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