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Downtown Toyota-Subaru of Oakland - Service Center

Oakland, CA

4.3
3,372 Reviews

3,372 Reviews of Downtown Toyota-Subaru of Oakland - Service Center

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May 31, 2023

Amazing service and friendly staff and fast in everything to finish also help you with smile More

by m.m.albaadani
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

The service here is terrible. They go on break while helping you without saying anything or passing you to an associate. They refuse simple services like an oil change on a Satu More

by tristenpdf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vern Chao
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023

Always,helpful in sorting out any problems with the car,great customer service, car usually ready when promised after servicing. Take extra time to answer my questions. Always feel car is in great shap More

by JMBASKET3175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Awesome. Downtown Toyota has always done me right. Friendly, honest and get car back in a timely fashion More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Staff are friendly. But the value of the service for the price just isn’t there unfortunately. More

by JUSTIN_JURCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
May 30, 2023

For service I went to the service location not the dealership… maybe next time on Broadway More

by ageeincal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Easy to make appointment at my desired time, quick drop off and convenient pick up. More

by BOBHESTER685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

Good efficient service. Pleasant service rep who kept me informed of the timing as I waited in the waiting area. More

by cleoprotopapas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not listed. A female Latina woman was my service rep
May 28, 2023

They were very helpful, resourceful, and had good communication. I definitely would recommend them to others. More

by susanalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

Brenda was lively and friendly as she set up the service needed: control arm and tire alignment. More

by BETHCARY88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda
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