Downtown Toyota-Subaru of Oakland - Service Center

Unfortunately, the staff was not able to help me, and told me that the part I needed was discontinued. They did reduce the diagnostic fee, which was kind, but I still paid a lot of money for nothing. told me that the part I needed was discontinued. They did reduce the diagnostic fee, which was kind, but I still paid a lot of money for nothing. More

All of the staff are great! I work with Daniel Peña for Service & he always goes above & beyond to provide excellent customer service. I work with Daniel Peña for Service & he always goes above & beyond to provide excellent customer service. More

Kevin Goh took my 2005 Prius in when my “check engine” light lit up, made the diagnosis and repair within three hours total. His communication was clear and to the point. My overall experience was the bes light lit up, made the diagnosis and repair within three hours total. His communication was clear and to the point. My overall experience was the best! More

Was told there was short staff and didn’t get car till 90 minutes later 90 minutes later More

Always great service but my last visit the quite in the job was over 2x what I ended up doing at another shop job was over 2x what I ended up doing at another shop More

Very customer service-oriented. The intake process was easy and my car was ready when they said. The intake process was easy and my car was ready when they said. More

Duke was great! Quick. easy, finished the service early and gave a frickin rad sandwich spot recommendation while I waited. Honestly can’t wait to come back and get Quick. easy, finished the service early and gave a frickin rad sandwich spot recommendation while I waited. Honestly can’t wait to come back and get my car serviced again. Give this man a raise! More

Super nice and helpful people with clear communication and good service. Everyone was helpful in an old school kinda way. and good service. Everyone was helpful in an old school kinda way. More

Dropped in randomly and was able to get service immediately for a Check Engine Light. It was quickly diagnosed and I received the car back earlier than promised. immediately for a Check Engine Light. It was quickly diagnosed and I received the car back earlier than promised. More

Helpful. Fast response. Informative. Amazing. They were fast at letting me know what was going on with my car. Was able to get my car same day after drop of Fast response. Informative. Amazing. They were fast at letting me know what was going on with my car. Was able to get my car same day after drop off. They are really nice to offer me a ride to where I needed to be. More