Downtown Toyota-Subaru of Oakland - Service Center

Kevin Goh is a fantastic service person. And I use him every time I am there. He is helpful and patient and kind. And knowledgeable. And I use him every time I am there. He is helpful and patient and kind. And knowledgeable. More

They always do a little extra something to help me, whether it’s figuring out a weird issue’s root cause, or a creative solution to a problem. whether it’s figuring out a weird issue’s root cause, or a creative solution to a problem. More

Prompt and friendly service , helpful agent , in and out under 2 hours for oil service / tire rotation under 2 hours for oil service / tire rotation More

Did not call to tell me my car pickup was delayed 2 hours. Did not respond to calls hours. Did not respond to calls More

Very helpful and friendly. done without appointment. Replaced blown out tire on freeway and ran diagnostic inspection done without appointment. Replaced blown out tire on freeway and ran diagnostic inspection More

I was taken promptly and waited in the adjacent showroom to pick my car up after servicing. It was ready on time and cost approximately what the estimate predicted. So I’m a happy camper! to pick my car up after servicing. It was ready on time and cost approximately what the estimate predicted. So I’m a happy camper! More

This is my 2nd review. The salesperson oversold services I DID NOT NEED. He said I should have transmission and brake fluids changed. This service is recommended at 30,000 The salesperson oversold services I DID NOT NEED. He said I should have transmission and brake fluids changed. This service is recommended at 30,000 miles. My car has less than 20,000 miles!! Had I known the actual service schedule I would not have had these services done until I reached the recommended mileage! This practice should stop. It preys on trusting people who leave such decisions to the so-called experts. More

I called after a front end alignment was cancelled by another vendor. Toyota scheduled me in within 30 minutes. I really appreciated the quick service. another vendor. Toyota scheduled me in within 30 minutes. I really appreciated the quick service. More

Very good service, wonderful and polite service man, and He speaks Spanish, thank you for your help I can recommend that dealer to my friends and He speaks Spanish, thank you for your help I can recommend that dealer to my friends More

The customer service was impeccable thanks to the care and attention of Nadir. He was terrifically attentive with great communication and follow-through. Thanks to this care, Service Center is by far the and attention of Nadir. He was terrifically attentive with great communication and follow-through. Thanks to this care, Service Center is by far the best Subaru Service Center we have ever worked with and we will be returning and using this center in the future. More