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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,969 reviews
June 24, 2023
Work done on car was ok but expensive. The gentleman running the counter was arrogant and rude. Asked him general questions and received snappy remarks in return. Not a very happy or nice The gentleman running the counter was arrogant and rude. Asked him general questions and received snappy remarks in return. Not a very happy or nice human… More
by Hp
Verified CustomerEmployees Worked With
Don’t remember
Helpful June 24, 2023
I was driven to my car and then returned to Toyota where I was advised to have my car towed in. The next day it was determined I needed a new starter and I was able to pick up my car at the end of the day. I was advised to have my car towed in. The next day it was determined I needed a new starter and I was able to pick up my car at the end of the day. Good communication, some waiting around for my turn, but clarity of what was going on. Kevin does a good job. More
by MKDUGGAN2229
Employees Worked With
June 24, 2023
Now when we bring in our two Subarus for service, we always get the best customer service experience, which was not the case before. The changes to staff have been fabulous. always get the best customer service experience, which was not the case before. The changes to staff have been fabulous. More
by KATE.RUGGIERO
June 23, 2023
All of the staff I interacted with went above and beyond with their quality of customer service. with their quality of customer service. More
by lofton.lauren.s
Employees Worked With
June 23, 2023
Probably the easiest and smoothest service ive had so far. I feel like every time i come in for a service the whole process gets more streamlined and easier. Thanks for an awesome job Kevin and team. far. I feel like every time i come in for a service the whole process gets more streamlined and easier. Thanks for an awesome job Kevin and team. More
by GoldenSoljah
Employees Worked With
June 22, 2023
Kevin Goh was tremendously helpful with both the routine maintenance as well as following up on a check engine light problem recently. His advice was both timely and courteous as it always has in the mainte maintenance as well as following up on a check engine light problem recently. His advice was both timely and courteous as it always has in the maintenance of my RAV4 plugin hybrid and my Prius. More
by kerwinjong4127
Employees Worked With
June 22, 2023
Both of people that I worked with were very professional and helpful. The process was smooth. and helpful. The process was smooth. More
by maevesulli3
June 22, 2023
I just needed a checkup and assessment of the condition of my Corolla. The 27 point checklist is reassuring that the battery and tires are good for a roadtrip. of my Corolla. The 27 point checklist is reassuring that the battery and tires are good for a roadtrip. More
by QUIRKY822
Employees Worked With
June 22, 2023
Great! Friendly and effective service with thoughtful care and consideration into taking care of my car with nice reminders too. Friendly and effective service with thoughtful care and consideration into taking care of my car with nice reminders too. More
by RYANKAWAMOTO7
Employees Worked With
