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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,969 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,969 reviews
Verified Customer
Helpful June 30, 2023
Purchased my truck over 3 weeks ago. Pre-paid for Paint Protection based on promise of timely follow-up and installation. I have called and texted Junior multiple times with no response Pre-paid for Paint Protection based on promise of timely follow-up and installation. I have called and texted Junior multiple times with no response in the last two weeks. Also spoke to a manager with no follow-up. This is unacceptable having paid for this product More
by Charles
June 30, 2023
Greatest service I’ve received for my new highlander. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. I got quick and professional service from everyone from service management, parts personnel and appointment specialists. More
by RUSSISH
Employees Worked With
Other Employees :
Craig from parts and Kisha from service appointment.
June 30, 2023
Made an appointment. Oil Change w/dealer coupon that included tire rotation, fluid top off, and multi-point vehicle inspection. Service tech reviewed coupon and wrote u Oil Change w/dealer coupon that included tire rotation, fluid top off, and multi-point vehicle inspection. Service tech reviewed coupon and wrote up order. Incorrect Syn oil grade. 27 Pt. free inspection report attached to invoice was for another vehicle (wrong VIN and mileage). Oil filter to engine mount not wiped cleaned after installation of unmarked filter canister. Tire rotation and fluid top off not performed. Did perform tire pressure check. Gave this dealership a second chance from previous work. Service Department lacking in attention to detail on a simple straight-forward service. Unfortunately, they will not earn a third visit. More
by GH
Employees Worked With
Declined to List Service Technician
June 29, 2023
Daniel was incredibly helpful! You should give him a raise because he was clear and communicative and was pleasant to work with. You should give him a raise because he was clear and communicative and was pleasant to work with. More
by WCRAFT1204
Employees Worked With
June 28, 2023
Toyota needs good professional, liked Mr. Daniel Pena.Customer Services it's the most important Daniel Pena.Customer Services it's the most important More
by penowich7@gmail.com
Employees Worked With
June 27, 2023
Very nice. Waited an hour and half for my oil change. My advisor kept me in the loop. I wish the area to hang out in was nicer while you wait. Waited an hour and half for my oil change. My advisor kept me in the loop. I wish the area to hang out in was nicer while you wait. More
by Ccknoeppel
