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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
January 30, 2023
Service managers are friendly and knowledgeable. Never had any problems with the quality of the work performed. The only gripe I have is that the service managers always seem to be short staffed whe Never had any problems with the quality of the work performed. The only gripe I have is that the service managers always seem to be short staffed when dropping off and picking up, which can lead to delays. More
by davidmcc2021
Verified Customer
January 29, 2023
The representative who helped me was excellent and very helpful. He seemed to be concerned about my needs. helpful. He seemed to be concerned about my needs. More
by WILLIAMMUHAMMAD277
Employees Worked With
January 29, 2023
Jennifer was terrific in keeping me informed of what was wrong with my car and what needed to be done. She was very friendly, efficient and patient. wrong with my car and what needed to be done. She was very friendly, efficient and patient. More
by VICTORIAKUHNS
Employees Worked With
I only dealt with Jennifer
January 29, 2023
Very good customer service. Patrick Learned is a very efficient and knowledgeable service writer. Always attentive on my concerned about my car. Patrick Learned is a very efficient and knowledgeable service writer. Always attentive on my concerned about my car. More
by bolseg1
Employees Worked With
January 28, 2023
Good service sales man help us. I like dealership and make easy deal bought the car. I like dealership and make easy deal bought the car. More
by Baljeet samra
Employees Worked With
January 28, 2023
I will continue to come back for services @Toyota Broadway Oakland! I’m very pleased. Broadway Oakland! I’m very pleased. More
by Vivienne
Employees Worked With
January 28, 2023
Easy to make appointments and the service reps are thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. thorough when providing an estimate. They will call before doing any additional work, and they were honest about work that doesn’t need to be done. More
by csnell23
Employees Worked With
January 28, 2023
Professional, gave clear explanations for the estimate, called prior to performing any work not included in the estimate, and were honest about work not needed. called prior to performing any work not included in the estimate, and were honest about work not needed. More
by csnell23
Employees Worked With
