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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
February 02, 2023
everyone perfect when i go there alleays take my demand and fulfill my demands perfect and fulfill my demands perfect More
by pp2004np
Verified Customer
February 01, 2023
The service center was unable to program my key/fob lock system, said the only option was another hour or more to diagnose the problem. I brought my car in at 8:30 am, waited 2.5 hours to be told they lock system, said the only option was another hour or more to diagnose the problem. I brought my car in at 8:30 am, waited 2.5 hours to be told they couldn’t do the work. This was my 2nd appointment. When I brought the car in for the first appointment, they had no record of my ordering new keys and fobs and no record of my appointment. This after I received a phone message that the keys and fobs were delivered and I had a text message confirming the appointment. More
by Sunshine
Employees Worked With
Don’t remember their names
February 01, 2023
Everyone was really kind, but the negotiation and finance process was disappointing. I felt that my clear requests around minimal credit checks and the use of my pre-qualified lender were not honored. The ov process was disappointing. I felt that my clear requests around minimal credit checks and the use of my pre-qualified lender were not honored. The overall service (with the exception of the final finance executive) could have been more professional. I had to call four times just to speak to someone before coming down to look at the car. When I got there, I felt the salesmanship was like “do you want it or not” even though I was asking lots of questions and inquiring about multiple options. I guess I’ve been spoiled by other dealers because overall, I felt like I was perceived as someone who either could not afford the car, or that I was not a serious buyer. Anyway, I love the car and have no regret about the vehicle I purchased. More
by Just me
Employees Worked With
I don’t remember
January 31, 2023
Getting to the dealership is a major inconvenience for me. I’ve decided to use local skilled mechanics instead of incurring the expense of Uber or Lyft. me. I’ve decided to use local skilled mechanics instead of incurring the expense of Uber or Lyft. More
by pamela.jester
Employees Worked With
Don’t recall
January 31, 2023
No pick up shuttle service unlike Honda dealership nearby. Friendly staff. Helpful and transparent. Convenient location. nearby. Friendly staff. Helpful and transparent. Convenient location. More
by suhibia
January 31, 2023
Quincy was extremely helpful and really worked to make sure that everything was kn order before we bought the car. We were able to take the Crosstrek home that day and are very happy with it! sure that everything was kn order before we bought the car. We were able to take the Crosstrek home that day and are very happy with it! More
by Jule Hermann
Employees Worked With
Quincy
January 30, 2023
It’s expensive to repair even small parts of car. Wish could be bit cheaper . Wish could be bit cheaper . More
by rameshnepalese176
Employees Worked With
