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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
Verified Customer
February 16, 2023
My car was scratched- in front on the passenger side- I wasn’t informed- saw it when I got home. Though it was small scratches. Will not return there. wasn’t informed- saw it when I got home. Though it was small scratches. Will not return there. More
by PHILOMENA KEROBO
Employees Worked With
Other Employees :
Don’t know name-spoke with guy at the front desk- Kevin Goh is advisor
February 15, 2023
Service was great. All my repairs were done in a timely fashion. Prompt notification when car was ready. All my repairs were done in a timely fashion. Prompt notification when car was ready. More
by seymond_pon
Employees Worked With
February 14, 2023
Inside looks dated. I didn’t appreciate the negotiation tactics. I was there for over 3 hours and wasn’t offered a refreshment. I was there for over three hours—which sa I didn’t appreciate the negotiation tactics. I was there for over 3 hours and wasn’t offered a refreshment. I was there for over three hours—which says something about their efficiency. On the positive side, I did get a good deal, and my sells representative Junior was great. Also, the after sales support was great. I had a question about something I thought was wrong with the vehicle and Junior responded quickly and was able to resolve my problem. More
by DANIELS.OHANA
Employees Worked With
Don’t remember names
February 14, 2023
Waited 1. 5 hour for car after when it was supposed to be ready by. Cost was unexpectedly high as well for maintenance. 5 hour for car after when it was supposed to be ready by. Cost was unexpectedly high as well for maintenance. More
by bkoz
Employees Worked With
Not sure of employees name.
