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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
February 23, 2023
I’ve had positive experiences getting my car serviced here. Kevin especially has been great. He is the person I’ve interacted with the most. Very friendly and has gone out of his way to get my car when i here. Kevin especially has been great. He is the person I’ve interacted with the most. Very friendly and has gone out of his way to get my car when it was taking awhile for someone to bring it down. More
by Henryscott135
Verified CustomerEmployees Worked With
February 23, 2023
Joe is wonderful every time I come there. Friendly and really helpful. A pleasure to deal with which is rare these days in any customer service. Friendly and really helpful. A pleasure to deal with which is rare these days in any customer service. More
by JJVN
Employees Worked With
February 23, 2023
Efficient & thoughtful, noticed something extra that needed fixing, loved that he initiated that fix, much appreciated. needed fixing, loved that he initiated that fix, much appreciated. More
by janegreenfieldlcsw
Employees Worked With
February 23, 2023
Prompt at all levels. courteous at all levels. competent. Expensive - I could have had the same work done yet about 2/3 of the cost of a very good independent auto shop courteous at all levels. competent. Expensive - I could have had the same work done yet about 2/3 of the cost of a very good independent auto shop in Berkeley More
by Rwcheatham
Employees Worked With
Don’t remember the names
February 23, 2023
Friendly people in the service area, quick responses, and the team saved tires for me that helped me with a warranty issue. I really appreciate it. the team saved tires for me that helped me with a warranty issue. I really appreciate it. More
by mariodifalco
Employees Worked With
I’m sorry, but I can’t remember his name. But he was great.
February 22, 2023
Attention to customer needs, courtesy, follow up, friendly conversation, ability to answer questions or find out on the spot - all exceptionally provided by Daryll friendly conversation, ability to answer questions or find out on the spot - all exceptionally provided by Daryll More
by Berk94705mansion
Employees Worked With
Daryll
February 22, 2023
It was a very unpleasant interaction. I called 7+ times in 2 days never got a call back or an answer. Car was supposed to be ready by noon on a Tuesday. After many unanswered calls I deci I called 7+ times in 2 days never got a call back or an answer. Car was supposed to be ready by noon on a Tuesday. After many unanswered calls I decide to get a ride to the location around 3pm, still had to wait there without much of an explanation or an expectation. More
by ALEX CAMARANO
Employees Worked With
February 22, 2023
Amazing customer support. I really as happy with my purchase. Information was clear and process was quick. Derick and Abby really took care of me. I really as happy with my purchase. Information was clear and process was quick. Derick and Abby really took care of me. More
by gabby
Employees Worked With
Derick Mitchell, Abdul Ferozi
