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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
February 25, 2023
Great service from very friendly, courteous staff. Oscar has taken care of my Prius on multiple occasions and takes the time to make sure I understand the work being done, and usually gets my car back Oscar has taken care of my Prius on multiple occasions and takes the time to make sure I understand the work being done, and usually gets my car back to me faster than I expected. More
by acj08
Verified CustomerEmployees Worked With
Oscar
February 24, 2023
It doesn't matter if you make an appointment they take your care in for service so late you get back your car late. The customer service there sucks! your care in for service so late you get back your car late. The customer service there sucks! More
by Nia
Employees Worked With
Other Employees :
Jennifer
February 24, 2023
Like the service. They've always treated me very well. The work has always done well and I get the car back because I wait They've always treated me very well. The work has always done well and I get the car back because I wait More
by jnwessenberg1909
February 24, 2023
Always great service and attention, my car always feels great after I take it for its service great after I take it for its service More
by thetechyrunner
February 24, 2023
I was happy with my interactions at Downtown Toyota. Rony let me test drive the car thoroughly and helped get an extra fob from the owner. My car was cleaned nicely before I bought it and is, so far, a Rony let me test drive the car thoroughly and helped get an extra fob from the owner. My car was cleaned nicely before I bought it and is, so far, a joy to drive and a good value. More
by Suzaynn
Employees Worked With
Rony
February 24, 2023
Excellent service. Very efficient and professional. Daniel worked with my insurer very well and facilitated quick turn around on the repair and financial coverage. Very efficient and professional. Daniel worked with my insurer very well and facilitated quick turn around on the repair and financial coverage. More
by Treardon1
Employees Worked With
February 24, 2023
The staff is great, had a very good experience. Look forward to coming back for next service Look forward to coming back for next service More
by Naider
February 23, 2023
Workmanship is good but communication with the customer is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed t is lacking. Especially when trying to get through to the service department by phone. No one seems to ever answer the phone and you just get routed to a general voicemail box. More
by BENREI
