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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
Verified Customer
March 03, 2023
Great service. On time. Clear communication. Polite and respectful. Easy for the customer. Easy to get an appointment. On time. Clear communication. Polite and respectful. Easy for the customer. Easy to get an appointment. More
by PRISCILLACARSON
Employees Worked With
A woman helped me; can’t remember name
March 02, 2023
I'm drawing a blank on the name of the advisor who helped me but he was awesome and provided stellar customer service. helped me but he was awesome and provided stellar customer service. More
by JJ
Employees Worked With
March 02, 2023
There was a sign saying to wear a mask in the lobby but an employee sitting at the desk was unmasked. I am COVID cautious so did not appreciate that an employee sitting at the desk was unmasked. I am COVID cautious so did not appreciate that More
by ALLANNEMILYB
Employees Worked With
I forgot sorry.
March 02, 2023
Daniel as always goes beyond what is expected. I brought my 2019 Rav 4 because it was making awful noises on freeway. He kept the car a couple of days to run checks to see what was causing the iss I brought my 2019 Rav 4 because it was making awful noises on freeway. He kept the car a couple of days to run checks to see what was causing the issue ( I feared a catalytic converter theft but that was not the case). He worked very hard to find the cause, having the tech drive and monitor with the laptop . Long story short no problem was found - I was prepared to pay the diagnostic fee when I picked up car but Daniel would not let me since no issues were found I was very impressed by his thoughtfulness. Because of his excellent customer service skills, we will be lifetime customers. This is not the first time Daniel has gone above and beyond in the matter of excellent customer care . Thank you More
by marthackelle
Employees Worked With
March 01, 2023
Worst staff, accounts manager was so rude, he was so mad that I didn’t buy extended warranty, He said ‘you make 15grand a month, you can’t buy extended warranty for $3500’ ? That was so rude, it’s note o that I didn’t buy extended warranty, He said ‘you make 15grand a month, you can’t buy extended warranty for $3500’ ? That was so rude, it’s note of his business More
by Roger
Employees Worked With
Don’t remember the names
