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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,972 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,972 reviews

March 09, 2023

Very friendly staff, the car buying process was well explained step by step & was very easy. More

by SANDRASEMAILADDRESS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2023

The employees all feel like friends, the atmosphere is welcoming, happy I went there after going to unfriendly dealerships around the Bay More

by robdhondt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not get service
March 08, 2023

Had an appointment and confirmed I would be waiting for my car. The estimate was 2.5 hours and waited almost 4 hours for a basic service appointment. More

by JenK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember
March 08, 2023

It took 5 month to recieve the manufacturer warranty replacement radio. Terrible! Terrible! Terrible service! More

by gocasuga
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name.
March 07, 2023

Daniel was great, he helped me get a Lyft home when previously others had denied and said I couldn’t or it was always “unavailable” More

by nayelycasillas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

Good service though it took a while to pick up my vehicle possibly because it was at the end of the day…maybe less reps present. More

by MARJORIE.ISON533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

i’m don’t have to say anything because everyone perfect i don’t need to say More

by pp2004np
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2023

We were pleased with the professionalism of Derick Mitchell and the gentleman who assisted with financing. Will absolutely recommend this business to those seeking to purchase a car!! More

by Laurel.mousseau
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Mitchell and the gentleman who assisted with financing (I forgot to ask for his card)
March 06, 2023

This is the second time things have started to fail on the car right after a service. This time it was the windshield wipers and a headlight. Both less than a week after service. Last time, it was a much More

by HT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
March 06, 2023

Terrible customer service . I asked to speak to the sales manager multiple times and never saw his face once in 5 hrs I was there . Very unprofessional! More

by Goundersan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeffrey
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