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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,972 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,972 reviews

March 10, 2023

Great front desk service as always! Quick and reliable and, as always friendly. Would recommend More

by BRITTANYAEBUCKMIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2023

Poor communication between repair labor and front desk . My 1 Hr repair took 4 hrs. More

by pajakaull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe n
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

I did not feel well taken care of or treated from your very first moment. It felt like the service advisor would've liked to of been anywhere but there. And on a related note their restroom facility is ab More

by bethbishophardwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't have the names. The service manager got things taken care of but but I don't think calling the service manager should be part of my experience
March 09, 2023

The dealership was very straight forward to work with and patient. Test drive was helpful More

by casoka2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

Knowledgeable staff, let me know when the car would be ready and it was ready at that time More

by rrichman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

I had a really great experience the last few times I visited. They treated me well and took good care of my car. More

by penncomito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

The staffs were excellent and completed the service earlier than promised. The staffs were kind and informative. More

by TIMOTHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

Duke did a good job explaining and updating/assisting me of my services . Gave my papers on what’s been done which wasn’t completed on my first visit . More

by BACANIPACITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke , 5 star
March 09, 2023

Excellent service and communication. Facilitated coverage smoothly with my insurer to expedite the repair process . More

by Treardon1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2023

On time. Great customer service. I was charged at a fair rate. Happy with service! More

by rosaribasdasilva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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