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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
March 13, 2023
They did not reset the maintenance reset button or remove the old reminder sticker for maintenance. I mentioned the sqyeekiness when I drive in the morning. They never told me what it was. the old reminder sticker for maintenance. I mentioned the sqyeekiness when I drive in the morning. They never told me what it was. More
by P
Verified CustomerEmployees Worked With
I don’t remembered
March 13, 2023
Signed paperwork for a new vehicle that was actually used! Unbelievable lack of transparency. I’ll never buy a car with Downtown Toyota again used! Unbelievable lack of transparency. I’ll never buy a car with Downtown Toyota again More
by Alex Yamamoto
Employees Worked With
March 12, 2023
We had a really great experience with both Terry and Abdul. We found the car we love and didn't have to endure the stereotypical aggressive and dodgy car salesmanship. It was the least stressful car pur Abdul. We found the car we love and didn't have to endure the stereotypical aggressive and dodgy car salesmanship. It was the least stressful car purchasing and selling experience I ever had. More
by dannlee
Employees Worked With
Terry, Abdul
March 11, 2023
When I got my car back it was filthy and rodents had gotten into my car. They left chewed up wrappers in the car. The Service rep was unapologetic. There were condiment containers under the hood also gotten into my car. They left chewed up wrappers in the car. The Service rep was unapologetic. There were condiment containers under the hood also More
by VCHIECO4429
Employees Worked With
March 10, 2023
Needs to be maintained as a whole Customer bathrooms, lighting where cars are being serviced, need digital air tire gage. Unable to air my tires correctly, went back and still done wrong. The car shows a lighting where cars are being serviced, need digital air tire gage. Unable to air my tires correctly, went back and still done wrong. The car shows a leak on my garage floor, afraid to bring it back for fear it may be worse. The customer bathroom door did not unlock and I was stuck in the stall until someone came in to help me get out. I advised the manager re: a squeaky sound rolling up the window because a factory sticker fell into the door on a previous service and the manager is all you gave to do is clean the window. He did it and it temporarily went away but the squeaky sound is still there. Can you understand why I hesitate to say anything anymore. More
by kayoungone
Employees Worked With
March 10, 2023
Brought my car to service, service was okay. They sold my data to SiriusXM without my authorization, and I have them harassing me again. They sold my data to SiriusXM without my authorization, and I have them harassing me again. More
by spsotor
March 10, 2023
Every time I go this Toyota I know I will taken care of. they do a real good job. they do a real good job. More
by SHAQTUTT1431
Employees Worked With
