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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
March 17, 2023
The service department is great. The service I received awesome. Price was fair and quick. Will continue going to Downtown Toyota for Service. The service I received awesome. Price was fair and quick. Will continue going to Downtown Toyota for Service. More
by kjhocter
Verified CustomerEmployees Worked With
Jonathan Dixon
March 16, 2023
The team is accurate with the needs of the car and the car was finished within the time that was given car was finished within the time that was given More
by WDLUCAS2009
March 15, 2023
They were able to get me in without an appointment and fix my tire. Much appreciated fix my tire. Much appreciated More
by DANATREAT6189
Employees Worked With
March 14, 2023
Pleasant experience. Very happy with service and customer treatment. Definitely repeat customer.attendant very conscientious. Very happy with service and customer treatment. Definitely repeat customer.attendant very conscientious. More
by Susan Hill
Employees Worked With
Don’t know name.
March 14, 2023
Salesman was fine, but buying experience was not. Felt there was bait and switch pricing and lack of adequate resources. I had to wait 90 min to scan my credit card because only one card device was f Felt there was bait and switch pricing and lack of adequate resources. I had to wait 90 min to scan my credit card because only one card device was functioning and was in an office where the salesperson was in a meeting with other customers. Called yesterday to inquire about the TRD front skid plate and your price is $200 above MSRP. One Toyota offers the same item at MSRP. Also, your quote for installation of the Miller Cat catalytic protection plate was more than twice what Miller Cat says is customary. This is due to the fact that your parts person says drilling holes into the frame is needed. Miller Cat says he’s wrong, which is odd since Miller Cat is the one Toyota recommends. Overall, my experience with Downtown Toyota is negative and I won’t be returning for service or future purchases. More
by Charlie
Employees Worked With
March 13, 2023
Very helpful and efficient. Although delays occurred, I was treated well and had communicative team. Although delays occurred, I was treated well and had communicative team. More
by JEFFPMANASSERO
Employees Worked With
