Downtown Toyota-Subaru of Oakland

Find another dealer for service and price. The staff are all talk and no help. I visited other Bay Area Toyota dealers that were very helpful in finding the car I wanted without the shuck and jive. all talk and no help. I visited other Bay Area Toyota dealers that were very helpful in finding the car I wanted without the shuck and jive. More

I would give this horrible place zero stars if I could. Having read all these reviews I’m considering a class action lawsuit against this place and the liars who work there. Anyone want to join me. They Having read all these reviews I’m considering a class action lawsuit against this place and the liars who work there. Anyone want to join me. They ripped my family off thousands of dollars and I’m not going to take it! More

Absolutely awesome experience! I went in looking for a preowned vehicle under $20,000 and they had an amazing selection. I ended up getting a used Honda civic at an incredible price and my sales person K preowned vehicle under $20,000 and they had an amazing selection. I ended up getting a used Honda civic at an incredible price and my sales person Kevin had me in and out of there in less than two hours. I also got a much lower rate then the two previous dealerships that I went to that ran my credit and tried to overcharge me on the APR rate. More

BAIT AND SWITCH is the best way to describe my buying experience at Downtown Toyota of Oakland. I wish I had read some of the reviews and warnings before I came to this dealership. I saw the ad for a use experience at Downtown Toyota of Oakland. I wish I had read some of the reviews and warnings before I came to this dealership. I saw the ad for a used RAV4 Hybrid from CARFAX and thought the price was a good deal. I figured CARFAX is a trusted company and I could trust this place. That was my first mistake. When I got there, I was told that the price had been reduced by a $1,000. I thought wow, great! My second mistake was not walking away as soon as I was told that because they added some outside and inside protection to the car so that it’s protected from all kinds of weather, the price is now $4,000 more. Really? After going back and forth multiple times, I was told they would deduct $2,000 from the new price but that I would be happy with the protection. My biggest mistake was in the end, I got worn out and ended up buying the car with $3,000+ added "stuff" which were not even itemized on the contract. There was also no warranty at all and I had to negotiate for a better warranty pricing. AND as soon as I left the dealership, I had to find the nearest gas station because the gas warning light came on and when I called to ask why it was empty, I was told that they only put gas in brand new cars. But no gas at all? There’s so many other Toyota dealerships. Avoid this one. More

**CREDIT CHECK REQUIRED BEFORE YOU CAN SEE/TEST DRIVE CARS** I am first time car buyer with excellent credit and headed to Downtown Toyota with the intention of buying my first car. I made an appointm CARS** I am first time car buyer with excellent credit and headed to Downtown Toyota with the intention of buying my first car. I made an appointment in advance and was instructed to ask for a specific salesperson when I arrived. Upon arrival, I was rushed inside to get my temperature taken while at least 3 employees walked around without masks. I was then helped by someone who was not the salesperson assigned to me over the phone. After completing a lengthy questionnaire and being transparent about what I was looking for, the salesman took my paperwork to the manager and returned asking to run a credit check before I could see or test drive cars. This is a strange request and I have never experienced this at other dealerships. I am curious to know if this is the treatment all customers receive or just black women? This is a predatory environment and I would not recommend visiting this dealership to anyone. More

Sold me a used car and said it was new. Car was scratched and had it in contract to repair when came in but refused to do work. Come here to get ripped off scratched and had it in contract to repair when came in but refused to do work. Come here to get ripped off More

Absolute garbage and lies. Drove one hour to look at a car and didnt let us test drive a porsche or even open the doors to let us look at the interiors. Expecting us to buy cars without driving them. car and didnt let us test drive a porsche or even open the doors to let us look at the interiors. Expecting us to buy cars without driving them. I would trust this dealer for anything. Hope they go bankrupt and shutdown. More

PLEASE STAY AWAY FROM Downtown Toyota of Oakland. One of the MOST unprofessional Dealership EVER, They take all the details from your end even before you see the car in the NAME of PROTOCOL and if you hesit the MOST unprofessional Dealership EVER, They take all the details from your end even before you see the car in the NAME of PROTOCOL and if you hesitate or say no to provide personal details, they would ask you to checkout the CAR from the lot without giving you the keys. They Expect customers to experience the car ONLY after making a DEAL with them. Garbage employees and manager, worst service EVER. Will never suggest you to step into this dealership, they will scam you with the data they collect from you. More

Please stay away from Downtown Toyota Oakland. I had worst experience with financial mgr name Abdul. He tried to cheat on extended warranty and caught. Stay away from this place!!! worst experience with financial mgr name Abdul. He tried to cheat on extended warranty and caught. Stay away from this place!!! More

Thank you Tahriq for helping me with my purchase if you need a car go to him very stand up guy very honest cool place need a car go to him very stand up guy very honest cool place More