Downtown Toyota-Subaru of Oakland

Very pleased with service experience! Lucien looked for applicable discounts for my brake job and kept me informed on progress of repairs. Good job all around. applicable discounts for my brake job and kept me informed on progress of repairs. Good job all around. More

Fantastic service with knowledgeable personnel. Kevin did a great job of taking care of my car in a timely manner. I would highly recommend this service department. a great job of taking care of my car in a timely manner. I would highly recommend this service department. More

Kevin Guo did an excellent job being familiar with what needs to be done to my Toyota Corolla when I told him my car have trouble starting the engine. He ask me to bring the car into the service center A needs to be done to my Toyota Corolla when I told him my car have trouble starting the engine. He ask me to bring the car into the service center After I hung up the phone with him. When I arrive at the service center, he immediately had a mechanic work on my car and replace my car with a new battery. It took only 30 minutes to get my car in and out of the service center, it was quick and I was happy the job was done the same day I called to schedule my Toyota. Thank you Kevin for such great service and knowledge of the problem with my car. Highly recommend friends and relatives to Kevin Guo for all future service to the Toyota service center in Oakland. More

I dropped in with a problem. Kevin immediately diagnosed it and had it ready for me in 90 minutes. Knowledgeable and caring. xxxx good service. it and had it ready for me in 90 minutes. Knowledgeable and caring. xxxx good service. More

My window was rolling down weird. They took care of it and gave me a ride BOTH to work from the service center and back to the service center to pick it up. Jimmy was the staff member I worked with and he and gave me a ride BOTH to work from the service center and back to the service center to pick it up. Jimmy was the staff member I worked with and he had great service skills and ensured everything was taken care of. More

On top of it. Especially enjoyed the older mechanic who knew my 1986 Toyota pick up inside and out. He spotted a few problems without even being asked and fix them all. knew my 1986 Toyota pick up inside and out. He spotted a few problems without even being asked and fix them all. More

Fast and easy. Friendly people. Deal was fair and easy. Service department was also as I asked them to double check the fluids before I went on a long trip. Service department was also as I asked them to double check the fluids before I went on a long trip. More

Excellent service experience!! Service was friendly, kind, highly responsive and they found a wonderful solution for my car's broken spoiler. Would recommend to friends. kind, highly responsive and they found a wonderful solution for my car's broken spoiler. Would recommend to friends. More

It was easy to schedule the appointment and the follow up reminders were helpful. Jimmy was very professional and polite and as always, the car was done on time. reminders were helpful. Jimmy was very professional and polite and as always, the car was done on time. More

Brought our 2014 Forester down to check on the AT oil temp light. Turned out the transmission valve case was bad and needed replacement. The good news was that it was covered under the emissions warranty temp light. Turned out the transmission valve case was bad and needed replacement. The good news was that it was covered under the emissions warranty! They gave us a loaner car for a day and the work was done in a timely fashion. The best part was that it was all free! My contact Jimmy was on it. Super friendly service and quick communication. Great experience. More