Downtown Toyota-Subaru of Oakland

Friendly, cordial, and pays attention to my needs and concerns. Let me take the kind of test drive that really sold me on the vehicle. concerns. Let me take the kind of test drive that really sold me on the vehicle. More

Everything went smoothly, from making the appointment online, meeting with the service advisor, maintaining communication and keeping me informed about the work, to picking up my vehicle. Everyone I talk online, meeting with the service advisor, maintaining communication and keeping me informed about the work, to picking up my vehicle. Everyone I talked to was friendly. More

Will never buy another car from this dealership. I bought a car a few weeks ago and it was turned over to me around 10 PM. When we woke up the next day my wife had mentioned that the car had a few scratches a car a few weeks ago and it was turned over to me around 10 PM. When we woke up the next day my wife had mentioned that the car had a few scratches on the car. We reached out to the gentleman that sold us the car and still have not heard from him or the dealership. What a disappointing experience and how could they sell cars to people like that? More

I’ve been taking my truck to Broadway Toyota since 2017 Great service Friendly staff Quick response 5 start service I would definitely recommend this place Great service Friendly staff Quick response 5 start service I would definitely recommend this place More

The people are more interesting, and valuable as friends, than local politicians (yeah, wrong comparison). But it’s counterproductive to require this minimum word count. than local politicians (yeah, wrong comparison). But it’s counterproductive to require this minimum word count. More

Everyone was professional and helped me to go home with the car that I wanted. My man Richard deserves a raise for the effort that he puts into his job. the car that I wanted. My man Richard deserves a raise for the effort that he puts into his job. More

After spending $400+ on an oil change and maintenance service I was really disappointed that service does not include a car wash despite needing 5 hours to finish the job. service I was really disappointed that service does not include a car wash despite needing 5 hours to finish the job. More

It was easy to schedule a service at the time I requested. I was able to wait in a comfortable area while I waited. The service was completed in less than 2 hours. I was able to use a coupon to requested. I was able to wait in a comfortable area while I waited. The service was completed in less than 2 hours. I was able to use a coupon to save $25. Thank you. More

Honestly, the service at your center is not equal to other service centers. We also have a VW and the service at the dealership is much better. I waited around a lot at your center. I had to get a lo other service centers. We also have a VW and the service at the dealership is much better. I waited around a lot at your center. I had to get a loaner because the service was not completed at the end of the day. When I returned the car the service staff was in a meeting. The person helping me seemed to expect me to wait until the meeting was done before I could get my car. I finally let him know I could not wait and he found someone to bring me the key. Not helpful at all. The woman at the cashier desk was great. I’m just giving you this feedback because I would want to know if I was managing this service center. More

My service was only supposed to take 35 minutes said the letter I got from Subaru. 6 Nuts needed to be checked for tightness. Ended up being at the service department for 2.5 hours. I made an appointment, e letter I got from Subaru. 6 Nuts needed to be checked for tightness. Ended up being at the service department for 2.5 hours. I made an appointment, even showed up early. I wish Subaru would send out clearer expectations of time the service would take. In the end nothing was even done because my front pipe exhaust nuts were tight enough. They gave me my letter of correction for emissions and I was on my way. But they left a hair cap in my car which was gross, along with all seat and floor covers. More