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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,973 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,973 reviews

June 02, 2021

Great service from friendly and helpful staff! They were really busy the day I brought my car in but were able to turn it around and have it back to me by that afternoon. More

by dawsonandoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy
June 02, 2021

It was my first time there. Jessy was very professional, courteous, patient and knowledgeable about the servicing my car needed. I appreciated his honesty as he did not try to sell me unnecessary servicing. More

by KarenL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy Lloyd
June 02, 2021

The customer service was very friendly and they were able to take care of our vehicle’s recall in under two hours on a Saturday morning. More

by PETERSTANDRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 02, 2021

Staff are very friendly and informative and provide a great service. Although I was disappointed in getting four new tires when only one was bad. More

by allenfryfry7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 02, 2021

This was my first time going to the service center in Oakland and was nervous since it was a new area and had a different way of doing things in comparison to the service center in Sacramento. But I felt More

by Priscilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy
June 02, 2021

Took me in w/o an appt since I was leaving on vacation. Checked my car snd fortunately did not find a leak or anything to explain the water coming from my car More

by Eaicardi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
June 01, 2021

I didn’t appreciate the sales call while I had my car in for service. Also, I didn’t feel like the staff really wanted to listen to my service request. More

by Aedice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faisal Zalmy
June 01, 2021

The Salesman sim like he do cares about my business . If it is not because of the price I wouldn’t purchased my car here. More

by alex li
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terry Rowan, Faisal Zalmy
June 01, 2021

They were welcoming from the seller to the financial person. They really did their best to find a deal happen and I got the car ready pretty quickly. More

by sebastien lauga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
May 31, 2021

Everyone was very friendly. I wish in booking it gave an estimated time for service, because I planned to wait, but 2hours is too much More

by Mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faisal Zalmy
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