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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,972 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,972 reviews

April 01, 2023

Misquoted about the cost of a service repair and unable to do what I was told could be done to fix my car More

by emilykragel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not remember name
April 01, 2023

Really friendly, helpful staff, they gave me a great deal and sold me a beautiful car. Very happy! Would recommend them without a doubt! More

by rozlaura
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rogelio Rangel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Oakland Subaru is great! The service department really helped me! I appreciate the service on demand. More

by lagoody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nader Pace
March 31, 2023

Was advised to pay several thousands of dollars to have the entire exhaust system replaced. Went to a muffler repair shop for a second opinion, they told me there was absolutely nothing wrong with the exha More

by zackmweinstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
March 31, 2023

Service was great and fast. I dropped off my car and they call lift to take me home and pick me up when the car was done. Love this service! More

by prompeam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

Convienent, friendly service. Easy to make an appointment. I wish they did have a shuttle. More

by pmtuckner
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

I was overcharged by several hundred dollars and lied to by the service agent. I’m still awaiting redress from the service manager. More

by MARK_C_WARD2745
Recommend Dealer
No
Employees Worked With
Duke Lee
March 31, 2023

They always give friendly, professional service. My car has always been ready when predicted. Thanks! More

by wrightmarine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of names
March 30, 2023

I’m always treated respectfully, service is completed promptly, and with no unexpected additional costs More

by Subaru customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone was 5 star, but I do not recall names
March 30, 2023

Good people, covenient location, nice selection of new cars. All topics were thoroughly explained. Overall good buying experience. More

by boutilier.cjs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Wiest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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