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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
April 09, 2023
The staff was super nice and super helpful! JD and Tarik answered any questions we had and were super personable. They made sure any of our concerns were answered and made the first time buying JD and Tarik answered any questions we had and were super personable. They made sure any of our concerns were answered and made the first time buying experience really wonderful. More
by haleykp99
Verified Customer
April 09, 2023
I was so glad I went to downtown Toyota, the guys were so helpful and was so nice. I would recommend anyone to go and purchase a car from downtown Toyota. helpful and was so nice. I would recommend anyone to go and purchase a car from downtown Toyota. More
by ROSAKINDPERRY41
April 08, 2023
Impressive service. Bryce was on top of the work and very responsive. Much appreciated and job well dine Bryce was on top of the work and very responsive. Much appreciated and job well dine More
by davidtheis
Employees Worked With
April 08, 2023
They are always friendly, reliable and fast with their service. Continue visiting as a customer service. Continue visiting as a customer More
by JUAN.P.LOPEZ0
Employees Worked With
April 08, 2023
The dealership is a little rough outside due to construction but looks great inside. The workers were very helpful and friendly. The availability for appointments is great too so I can get in soone construction but looks great inside. The workers were very helpful and friendly. The availability for appointments is great too so I can get in sooner rather than later. I will definitely come back for more work. More
by CHARLES_MASSEY1221
Employees Worked With
April 08, 2023
Vern was amazing to work with! The only reason I come to this dealership is because of Vern. They are very lucky to have a service advisor like Vern. He cares about his customers. The only reason I come to this dealership is because of Vern. They are very lucky to have a service advisor like Vern. He cares about his customers. More
by aferozy
April 08, 2023
I waited on my car. Seems to me if a customer is waiting they should move to the front of the line versus those who dropped their car off and will return. Seems to me if a customer is waiting they should move to the front of the line versus those who dropped their car off and will return. More
by oakttowntre1231
Employees Worked With
Oscar 2919
April 08, 2023
I am a long time customer here, maybe 1990. The first time I came was because it was conveniently located close to work. But the service eventually won me over. I got to know the names of the The first time I came was because it was conveniently located close to work. But the service eventually won me over. I got to know the names of the people working here. Quality of work is excellent. I don't have any problem with my vehicles. The service manager explain everything. More
by wenster4448
Employees Worked With
April 08, 2023
Conveniently here in Oakland. Feels hit and miss in terms of level of attention; how busy they are plus all the supply chain impacts influences service and customer service. Feels hit and miss in terms of level of attention; how busy they are plus all the supply chain impacts influences service and customer service. More
by PTOWNER0
Employees Worked With
April 07, 2023
They addressed our needs and stayed in touch throughout the process. Also, they met our needs and did not try to oversell any option or feature. the process. Also, they met our needs and did not try to oversell any option or feature. More
by TKWAGNER2000
