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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
Verified Customer
April 19, 2023
Thorough and attentive. He kept me well-informed during the process of diagnosing the problem—which was difficult to determine. He kept me well-informed during the process of diagnosing the problem—which was difficult to determine. More
by MMANDLIN
Employees Worked With
April 19, 2023
Bought my car there in 2008. Serviced there since. Lots of people changes over the last few years. They aren’t as efficient as they used to be. Last visit they charged me a 3. Serviced there since. Lots of people changes over the last few years. They aren’t as efficient as they used to be. Last visit they charged me a 3.5% service charge for using my credit card/-with no fore warring. I complained and Kevin called that evening saying they would give me a $50 credit at next service More
by linmar94602
Employees Worked With
April 19, 2023
We were disappointed to learn of the new service charge for using a credit card. My wife didn’t know of this and neglected to bring her debit card thus incurring a $60 service fee. for using a credit card. My wife didn’t know of this and neglected to bring her debit card thus incurring a $60 service fee. More
by jimrunjim@aol.com
Employees Worked With
April 18, 2023
Partially resolved a front passager window issue. For the first time, dealer sought to charge 3,5% if credit card was going to be used For the first time, dealer sought to charge 3,5% if credit card was going to be used More
by olivierjmarie
Employees Worked With
April 17, 2023
The service was great, and they answered my questions. I had some hesitations about things, and they helped me buying my first new car. I was able to get the features I was focused on. The price worked I had some hesitations about things, and they helped me buying my first new car. I was able to get the features I was focused on. The price worked. They also have service/parts that I will take advantage of. The Bruce Lee posters were a fun twist! More
by klimbsky
April 17, 2023
Very helpful, not pushy, friendly. They explained all paperwork and where very knowledgeable if I had questions. They explained all paperwork and where very knowledgeable if I had questions. More
by annamonicajackson
April 17, 2023
Great service. Let me keep the car there until I was ready to leave for ventura since he didn’t have the shield Let me keep the car there until I was ready to leave for ventura since he didn’t have the shield More
by MEINLB
Employees Worked With
