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Downtown Toyota-Subaru of Oakland
Oakland, CA
3,972 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:30 PM
Sunday Closed
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Showing 3,972 reviews
May 29, 2023
Good efficient service. Pleasant service rep who kept me informed of the timing as I waited in the waiting area. Pleasant service rep who kept me informed of the timing as I waited in the waiting area. More
by cleoprotopapas
Verified CustomerEmployees Worked With
Name not listed. A female Latina woman was my service rep
May 28, 2023
They were very helpful, resourceful, and had good communication. I definitely would recommend them to others. communication. I definitely would recommend them to others. More
by susanalc
May 27, 2023
Very friendly and accommodating staff. It makes a real difference to be able to ask questions and get clear answers. It makes a real difference to be able to ask questions and get clear answers. More
by erachelhanson
Employees Worked With
I don’t know the name of any of the people who helped me. Jennifer was my advisor and she was tops!!
May 25, 2023
Much better experience than in the past. Faster in and out, thanks to Kevin, who is now posted at an outside desk next to where the cars come in. That’s MUCH better I didn’t feel lost when Faster in and out, thanks to Kevin, who is now posted at an outside desk next to where the cars come in. That’s MUCH better I didn’t feel lost when I came in and checking out was much smoother. More
by VICSILVESTRE5465
May 24, 2023
Service people & sales people, Tahrig & Junior were outstanding. Initial communication had no follow thru. Showroom & service waiting area is not inviting! Finance office computer did not have updated outstanding. Initial communication had no follow thru. Showroom & service waiting area is not inviting! Finance office computer did not have updated sales tax info updated. More
by Sandrasue13
May 24, 2023
This is my go to place for my Subaru. I needed a major service and it was great to get to choose which options I wanted. They turned it around in a few hours while I used their waiting de I needed a major service and it was great to get to choose which options I wanted. They turned it around in a few hours while I used their waiting desk area with fast WiFi. It’s great cause I can work while I am there. More
by Ash
Employees Worked With
I cannot remember her name but it was a woman with brown hair. I think her name was Jennifer. Super nice.
