Back

Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,972 Reviews
Contact Dealership

4145 Broadway Auto Row

Oakland, CA

94611

Directions

Filter Reviews By Type

Showing 3,972 reviews

June 06, 2023

Kevin Goh took my 2005 Prius in when my “check engine” light lit up, made the diagnosis and repair within three hours total. His communication was clear and to the point. My overall experience was the bes More

by kerwinjong4127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Was told there was short staff and didn’t get car till 90 minutes later More

by Van121293
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Duke Lee
June 06, 2023

Always great service but my last visit the quite in the job was over 2x what I ended up doing at another shop More

by GLENNAGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daryl
June 06, 2023

Though we started pretty far apart on what was being offered vs. what I wanted in terms of numbers, I felt line in the end I got a fair deal. More

by yuri.niyazov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Rowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Very customer service-oriented. The intake process was easy and my car was ready when they said. More

by Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2023

Duke was great! Quick. easy, finished the service early and gave a frickin rad sandwich spot recommendation while I waited. Honestly can’t wait to come back and get More

by tyler.markovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duke Lee
June 06, 2023

Super nice and helpful people with clear communication and good service. Everyone was helpful in an old school kinda way. More

by nicholasportalupi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Hocter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel De La Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Pena-Marquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Learned
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryce Benett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe n
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2023

Really good experience for my first time buying a car in the US. So smooth. More

by Joey Cai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derick Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 02, 2023 -

Joey Cai responded

Good deal.

June 01, 2023

Dropped in randomly and was able to get service immediately for a Check Engine Light. It was quickly diagnosed and I received the car back earlier than promised. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2023

Helpful. Fast response. Informative. Amazing. They were fast at letting me know what was going on with my car. Was able to get my car same day after drop of More

by Kailina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember her name. She has short pixie cut
...
15
...