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Downtown Toyota-Subaru of Oakland

Oakland, CA

4.3
3,972 Reviews
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4145 Broadway Auto Row

Oakland, CA

94611

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Showing 3,972 reviews

June 10, 2023

They don't make and afford to make it right, it seems like they are trying to run down the clock, specially when rapirs by the warranty. More

by willma636
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't want to said.
June 09, 2023

Kevin Goh is a fantastic service person. And I use him every time I am there. He is helpful and patient and kind. And knowledgeable. More

by janerley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Goh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

Quincy was great to work with. He worked very efficiently and was able to get the price that I wanted. He even brought me an ice cold cup of water without me asking for it as it wa More

by SATCHELL CASEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan "JD" Dixon
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2023

They always do a little extra something to help me, whether it’s figuring out a weird issue’s root cause, or a creative solution to a problem. More

by Amanduh157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know who it was
June 09, 2023

Financial person sucks! !! He charged my account for $15,000 twice. He didn't even know the make and model of the car I was buying. More

by Cwcriddle
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Tariq Hamed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2023 -

Cwcriddle responded

Bank of America straighten it out. Because i called them. He was on the phone with someone else most of my transaction.

Jun 10, 2023 -

Cwcriddle responded

He didn't even say thank you for your business.

Jun 10, 2023 -

Cwcriddle responded

The sales person was not that bad.

June 08, 2023

Prompt and friendly service , helpful agent , in and out under 2 hours for oil service / tire rotation More

by yipjeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Narinder
June 08, 2023

Did not call to tell me my car pickup was delayed 2 hours. Did not respond to calls More

by CCAT318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Pena-Marquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

Very helpful and friendly. done without appointment. Replaced blown out tire on freeway and ran diagnostic inspection More

by wilson.tse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vern Chao
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2023

I was taken promptly and waited in the adjacent showroom to pick my car up after servicing. It was ready on time and cost approximately what the estimate predicted. So I’m a happy camper! More

by DANPEARLMAN123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
June 08, 2023

I would give a zero if I could. Unethical bordering on fraudulent. Do not buy from them. More

by JWEISS6
Recommend Dealer
No
Employees Worked With
Tariq Hamed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Ferozi
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marlon. He ru
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