Downtown Toyota-Subaru of Oakland

Horrible not friendly rude Horrible service very rude very disappointing when talking to the customer service people they're very dismissive very disappointing when talking to the customer service people they're very dismissive More

Service was great and fast, it took less time than what was originally quoted, I am pleased was originally quoted, I am pleased More

I’ve never done business with unprofessional, no correct information on any update, or any calls on my cars repair. I can’t believe Duke in your service department still has a Job. Everyone at the dealershi information on any update, or any calls on my cars repair. I can’t believe Duke in your service department still has a Job. Everyone at the dealership said this guy is no good. This is what the sales, manager of service, lady that works the phone’s . She says good luck leaving him a message, he never calls back a customer. She goes on to say “ Who do you think customers are complaining about “ him . I couldn’t even get Duke to make sure the car was charged before I drive down to pick it up . I have a Tesla app that keeps me updated from if the window or door are open , or how many miles left on the car. Duke left the car the first time with only 15 miles to drive home . I almost didn’t make it home . He tells me the shop has no charge adapter to plug in for Tesla . He said for me to buy an adapter, and bring one over to the shop . He told me this would help him out. Since when doesn’t a dealership make customers pay for tools u you o More

Convenient. Efficient. Great service. Some of the reasons I have a Toyota. But A 15 word minimum, For xxxxs sake Toyota, you are better than this. Do you wan Efficient. Great service. Some of the reasons I have a Toyota. But A 15 word minimum, For xxxxs sake Toyota, you are better than this. Do you want someone to take a survey or take a test. More

My rep, Jennifer was outstanding. Everything was done in a timely manner. I have no complaints! Everything was done in a timely manner. I have no complaints! More

I contacted them about availability of a 68 Camaro. They never sent me any Info about the car I requested even though I requested the information several times. I even called the dealership and left a They never sent me any Info about the car I requested even though I requested the information several times. I even called the dealership and left a message for them to call me back and provide information. The dealership sent me several e-mails asking if I was interested in a new car but nothing about the car I requested. Finally had to tell them to stop emailing me if they can't provide what I requested. Poor company to work with. More

Oscar did not include tax in the estimate as is common practice and it felt like I was overcharged. He was also not very attentive or kind. practice and it felt like I was overcharged. He was also not very attentive or kind. More

Kevin was awesome! I called and he was able to book an appointment for me immediately. I called and he was able to book an appointment for me immediately. More

Knew the problem. Fixed it w/o charge. Polite and efficient garage. Def recommend it Fixed it w/o charge. Polite and efficient garage. Def recommend it More

Great support from the customer service representative and very accommodating with my schedule as well. and very accommodating with my schedule as well. More