Downtown Nashville Nissan

My wife and I came into the dealership looking for a new car and we wanted to trade in one of our current ones. Jim was very personable and took his time and worked out a deal that was good for us. He did n car and we wanted to trade in one of our current ones. Jim was very personable and took his time and worked out a deal that was good for us. He did not pressure us but simply asked the right questions and got us into a great vehicle. More

Smart, very knowledgeable, friendly. Jim Ransom guided us through the maze of paperwork with expertise, solved an incorrect invoice from Nissan in no time. All my paperwork was approved in 5 mins. Jim is the through the maze of paperwork with expertise, solved an incorrect invoice from Nissan in no time. All my paperwork was approved in 5 mins. Jim is the most knowledgeable Nissan Leaf salesperson in Nashville. They gave me a good price on my Mazda Protege trade-in The whole dealership is amazing: efficient, friendly, honest - qualities t6hat lack in this business. It is a very sharp contrast with Cool Springs Nissan, which lacked both in service and knowledge regarding the Leaf. Because of my vastly different experiences with the two dealerships, I transferred my Nissan Leaf order from Cool Springs Nissan to Downtown Nashville Nissan, and I am ecstatic about the overall service. We also met with the General Manager of the dealership, who was still there at 7pm - this seems to be the guy who leads by example, and it shows! I am very impressed. More

Nashville Nissan picked up where Nissan of Cool Springs failed. I drive 25 miles to Downtown instead of 5 miles to Cool Springs because Nashville does a great job and I wouldn't buy a weed wacker from Cool failed. I drive 25 miles to Downtown instead of 5 miles to Cool Springs because Nashville does a great job and I wouldn't buy a weed wacker from Cool Springs!! Jim Ransom was honest and took care of all of my needs along with the staff that filled in while Jim was with other customers...On a critical note: Nashville charged $200 more ($699)than Cool Springs for their documentation fee. The customer doesn't know that until the sale is at the handshake level and the customer is with the financial officer. It is really just another way to make a buck for the dealership but It is hidden until the customer has already agreed to buy the vehicle. It doesn't mean you can't walk out but most people aren't going to do that at this point and I got a great price on the vehicle it self so I'm happy, but worth mentioning!.... Love the Nissan Frontier..nice little truck and not bad bad on gas.. More

I found the car I was looking for on the web and requested pricing from several dealers. Jim called within minutes of my posting. Confirmed features I wanted on my Rogue and went to work. He calle requested pricing from several dealers. Jim called within minutes of my posting. Confirmed features I wanted on my Rogue and went to work. He called me back later in the day with all details of the deal. His pricing as well as quality service was above my expectations. My Rogue was not on his lot but he located and delivered to my house in Knoxville Area. I had tried to work with several of the dealers in my area but only got confirmation buying a car can be a bad experience depending on representative. We completed the deal completely over phone and signed papers upon delivery. I will send anyone I know looking for an auto to Jim. More

This is the third vehicle we have purchased from this dealership. Ordered a Leaf earlier this year and picked Downtown Nashville Nissan for delivery based on our experience with our previous purchase. P dealership. Ordered a Leaf earlier this year and picked Downtown Nashville Nissan for delivery based on our experience with our previous purchase. Purchased a new Titan two weeks before the Leaf arrived. Jim Ransom handled both of the transactions in a very professional and courteous manner. More

I had an amazing experience at Downtown Nashville Nissan. The entire process was fast and everyone on staff was excellent. I will certainly recommend Downtown Nashville Nissan to everyone I know. Thanks to e The entire process was fast and everyone on staff was excellent. I will certainly recommend Downtown Nashville Nissan to everyone I know. Thanks to everyone at the dealership. Tracy More

I've had several poor experiences with other dealerships in Nashville leaving me frustrated. Saxon and Kyle were great to work with. It was a happy experience. They weren't just trying to sell me any car li in Nashville leaving me frustrated. Saxon and Kyle were great to work with. It was a happy experience. They weren't just trying to sell me any car like the other dealers. They were trying to help my family by fitting us into what we honestly need. They listened and cared and went the extra mile to help. I really appreciate it and I would recoommend them to any of my friends. More

Zachary did an excellent job on working with us on price and the rate I wanted. When we walked in everyone was willing to do what they could for what I wanted. and the rate I wanted. When we walked in everyone was willing to do what they could for what I wanted. More

This is the first dealership that is just like having to make a doctor appointment to do business with them! My salesman, Zac Hammons, was very helpful and non-pressurizing just how I like it to be. I had make a doctor appointment to do business with them! My salesman, Zac Hammons, was very helpful and non-pressurizing just how I like it to be. I had at least 2 other managers calling at least twice a day which Id rather maybe once every-other day. Overall, they did give me a good deal and trade, but I have had a couple of things I have been trying to get some answers on and now all of a sudden, I cannot reach any of the four guys I dealt with, and I have been even leaving my name and number to be reached at with their receptionist and haven't received a call from one of them yet. ( I did get a couple of slight updates from my salesman, but no concrete answer yet. Zac did get me my owners manual now and I am happy now More

I swore by carmax as an industry leader in the no haggle I swore by carmax as an industry leader in the no haggle customer service approach (having previously purchased 3 cars from them in the past with I swore by carmax as an industry leader in the no haggle customer service approach (having previously purchased 3 cars from them in the past with ease) Jim Ransom, Ron Veasey and the team at Downtown Nissan changed my opinion and I couldn't be more pleased with my experience. From the moment you step into this dealership you are greated by friendly smiling faces, a clean and state of the art ambience; you are treated like royalty while Jim and the rest of the whole team work diligently to assist you with getting the car of your dreams. Right down to my preference about interior color and decreasing my fuel costs, Jim listened and patiently went through EVERY car on the lot, to help me reach a sound decision. They actually far exceeded the offer that Carmax made in terms of financing and customer satisfaction. No additional payment required by me to transfer a car from a different state (that I may have been disatisfied with). I was informed every step of the way during the finance process of what was occuring, and provided with several options for my loan as well. I was really impressed that there was no running over to the "finance manager". This dealership and its staff definitely provide you with an experience comparable to Jaguar and BMW of Nashville. All of the luxury, service, and assistance for a third of the total cost. If you are in the market for a new or used Nissan or Infinity, you can not go wrong with Jim Ransom and the team at Downtown Nashville Nissan. They take the confusion, guesswork, and time consumption out of purchasing and owning a quality vehicle. More