Downtown Nashville Nissan

I first met with Jim Ransom three months ago looking for a good deal to buy a new EV LEAF. He was and he is so patient with me and my wife. He even was smart enough to come over the language barrier between a good deal to buy a new EV LEAF. He was and he is so patient with me and my wife. He even was smart enough to come over the language barrier between us as we speak Arabic but he was able to put some effort to understand my thick British English accent and he was clear enough in his speech to me to make sure that I understood him.I have learnt a lot from this businessman. It is a good opportunity to work with him one day. I will repeat that in my next car. He did his best to help our family. He was knowledgable, friendly, and truly interested in helping our family finding a good deal.He took the time to get to know our family, making us feel comfortable with a process that can sometimes be stressful. Additionally, Jim Ransom is honest , professional and polite. He keeps his promises, even he goes further byond your expectations, please take the chance to see him one day and deal with him, you will never feel regret if you do that. We are incredibly happy with our purchase, and are already recommending Jim Ransom , Kyle Montieser and Downtown Nissan to friends and family. Thank you all for excellent service More

Working with Justin couldn't be easier. He was knowledgable, friendly, and truly interested in helping our family find a vehicle that fit our needs. He took the time to get to know our family, ma knowledgable, friendly, and truly interested in helping our family find a vehicle that fit our needs. He took the time to get to know our family, making us feel comfortable with a process that can sometimes be stressful. Additionally, he searched his inventory and upcoming stock quickly and efficiently to assist us in finding exactly the car that we wanted. We are incredibly happy with our purchase, and are already recommending Justin and Downtown Nissan to friends and family. Thank you all for excellent service. More

I would like to add, that I felt at ease when I entered the showroom. I was professionally welcomed by a very nice young lady at the front desk; good 1st impressions really count with me. The sales person the showroom. I was professionally welcomed by a very nice young lady at the front desk; good 1st impressions really count with me. The sales person came out right away. He let me tell him what I wanted not tell me what he thought I wanted in a new car. He was very knowledgeable about the cars we looked at, I liked that! I must say everyone I came in contact with were very nice, interested in making me happy as a customer. It was a very good, upbeat, positive, car buying experience. Thank you, please keep up the good work. More

It was a great experience overall. I hadn't set out that day to look at Nissan but a friend who had had a good experience there with Kyle, talked me into it. I found a car I really liked and Kyle worked wi day to look at Nissan but a friend who had had a good experience there with Kyle, talked me into it. I found a car I really liked and Kyle worked with me on getting my monthly payment to wear I needed it to be. Everyone I worked with that day was really friendly and made me feel very comfortable. I never felt pressured into adding extras that I couldn't afford. It's a few days later and I've had a follow-up call from Kyle to see how everything's going with the new car. I really appreciated he and Natasha telling me a call anytime if have any questions or concerns. Great Customer Service! More

I enjoyed the customer service offered by your dealership, specially Arisha, over the two visits I had there. I would surely keep you guys in mind for my next purchase. dealership, specially Arisha, over the two visits I had there. I would surely keep you guys in mind for my next purchase. More

Downtown Nashville Nissan has the best selection of cars in the area. Our sales rep, Saxon Reynolds, was very straight forward in the pricing. We were able to buy the car and leave the dealership in just a in the area. Our sales rep, Saxon Reynolds, was very straight forward in the pricing. We were able to buy the car and leave the dealership in just a few ours. We love our new Maxima! More

I came to Downtown Nissan after a terrible experience at another local dealership. We called before we went, and were assured we would be well taken care of. Mike was waiting for us when we got there, and t another local dealership. We called before we went, and were assured we would be well taken care of. Mike was waiting for us when we got there, and took me straight out to look and test drive the car I wanted. He gave the most thorough overview of the car I received out of 3 different dealerships. I also got the best price of the 3, and got a very fair price on my trade. Overall, I walked away at least $5000 better off than I would have been elsewhere. We were at the dealership until almost 11 at night, and staff were still kind and helpful! Everything was explained to me throughly, and I did not feel like they were trying to nickel and dime me to death. Because of how late it was one of the accessories that came with the car was already locked up for the night. I live about an hour from the dealership, but Mike offered to deliver it to me. Also, huge kudos and thanks to Mike! A few days after my purchase I found out that when he left work that night he went straight to the hospital for a migraine and was there for 3 days, but you never would have guessed anything was wrong working with him that night. He also more than made up for the delayed delivery of the accessory because of his hospitalization. Mike and the Downtown Nissan team were GREAT to work with and I would highly recommend them to anyone looking to buy a car! More

From the moment my wife and walked in the dealership to the time I left, the personnel my wife and I worked with showed us great customer courtesy. Saxon Reynolds was great in showing us and explaining to the time I left, the personnel my wife and I worked with showed us great customer courtesy. Saxon Reynolds was great in showing us and explaining to us the difference between the model vehicles we were looking for. He helped us choose the right vehicle that met our needs, was within our budget and he also did a really great job in helping us getting a good deal on the vehicle and a better interest rate in contrast to the company we were considering going through with the financing. Elzie John and Natasha Watson went over all the paperwork they had to go over with in a timely manner. They also took their time explaining the paperwork and made sure we understood everything completely. I would definitely recommend Downtown Nashville Nissan to anyone. Thanks again for your service. More

We were very happy with our overall purchasing experience at Downtown Nashville Nissan. We went on a Sunday to check out the 2012 and 2013 Altima, and the dealership was apparently short-handed that day. We at Downtown Nashville Nissan. We went on a Sunday to check out the 2012 and 2013 Altima, and the dealership was apparently short-handed that day. We waited for more than half an hour before we got an agent, but Ron’s bright smile and fun personality soon won us back. He patiently helped us test drive and explain differences between the two models to us. He was new to the dealership but he could quickly find answers for us. After a week we decided on the 2013 Altima. We inquired pricing from several dealerships and Justin Smith responded us quickly. We had a pleasant negotiation experience with Justin. Unlike the internet sales agents from the other dealerships, Justin was very responsive and straightforward. After we agreed on the price, we went to the dealership in late afternoon. Justin greeted us at the door, patiently showed us the neat features of the car and test drived with us again. He was so knowledgeable about cars! He listened to us and did not push us to get something we didn’t want. When we were waiting to get financing, we learned that he was late for his anniversary party! It passed 8:30PM when we got all the paperwork done. Justin stayed to give us a final walkthrough and helped us set up the phones in the car. Even though he was late for his anniversary party, he was very patient with us the whole time and did not leave until he finished with us, which showed his true professionalism! We would definitely recommend family and friends to this dealership. Thumbs up to Justin and Ron! More

What a whirlwind of a day last Sunday was. When the check engine light came on in my 1996 Nissan Maxima I knew it was time to start looking for a new car. My Nissan was the best car that I had driven and I k engine light came on in my 1996 Nissan Maxima I knew it was time to start looking for a new car. My Nissan was the best car that I had driven and I knew that I wanted another one. But with the economy the way it is and being a victim of corporate downsizing, I wasn't sure I could afford a new one (or even a used one). So, I got my friend, who is a whiz at negotiating, to come with me to Downtown Nashville Nissan (chosen because it is very close to where I work now). We met up with Matt at the door and immediately gave him an unrealistic dollar amount that I was willing to spend. He never flinched. He just smiled and began the process of showing me cars that were very close to that price (none of which were Barbie cars or big wheels, which is what I thought I was going to be stuck getting - haha). As we were test driving the cars, he casually mentioned the Versa Sedan to me and had me drive by a couple on the lot. It was as if fireworks and bluebirds were floating above my head. The car he pointed out was perfect. So, then the fun part came. Having to deal with Elzie and the finance team. Well, it turned out that it was fun! Who knew??? Elzie came up with a price and a plan that I could manage. And now, I'm driving my brand new Versa Sedan and actually sang along with the radio on the way to work this morning instead of praying that my car makes it without overheating or breaking down. Thank you, thank you, thank you! Kim More