Downtown Nashville Nissan

I have never left a negative review for an auto dealer before. However, I hope my experience serves as a warning to others about Downtown Nashville Nissan. Earlier this month, I was offered a price on before. However, I hope my experience serves as a warning to others about Downtown Nashville Nissan. Earlier this month, I was offered a price on a new vehicle, which I was told would arrive in about 10 days. As the expected arrival time arose, I called and e-mailed to get an update on delivery date, but my calls and e-mails were not returned. When I finally got through on the estimated delivery date, I was told the management had reviewed the offer and was refusing to honor it. I have now wasted a lot of time and energy because of this dearlership dishonorable way of doing business. More

2008 Nissan Versa. I purchased my 2008 Nissan Versa 2008 Nissan Versa. I purchased my 2008 Nissan Versa from Downtown Nashville Nissan. The engine on this vehicle caught on fire and burned (total lo 2008 Nissan Versa. I purchased my 2008 Nissan Versa from Downtown Nashville Nissan. The engine on this vehicle caught on fire and burned (total loss) while I was driving it. My vehicle was only serviced by the Downtown Nashville Nissan service department. Then why are they tucking tail and running when I try to address this issue with them. I called the service Manager, he told me he couldn't do anything unless it was approved by Nissan North America. Nissan North America told me the Dealerships were privately owned and they didn't have any say on what they did...... I also purchased 2 other Nissan vehicles from this Dealership. 2003 Frontier and 2007 Nissan Versa. There is an electrical issue with 2007-2009 Nissan Versa's, the Dealership will not respond to me concerns regarding the electical issue that causes the engine to stop running and catch on fire. I am requesting Downtown Nashville Nissan or Nissan North America to replace my vehicle because they were aware of the serious engine issue. More

Great customer service, attention to detail and follow through. I enjoyed working with Mr. Skebo and Mr. Ward for the purcahse of one vehicle and the leasing of another. C. Sabo through. I enjoyed working with Mr. Skebo and Mr. Ward for the purcahse of one vehicle and the leasing of another. C. Sabo More

Saxon is the best. He made purchasing my Pathfinder a piece of cake. We did most of the deal by text. I don't have time to set hours at a car lot. He takes great care of his customers. He even surprised piece of cake. We did most of the deal by text. I don't have time to set hours at a car lot. He takes great care of his customers. He even surprised me by bringing in my car a day early and didn't tell me until I was done signing my last paper and walking to my old car. Exceptional experience all the way around. Please see Saxon when you visit Nashville Nissan. He will definitely take good care of you. More

Had a few problems with the trade in but Natasha and the GM worked it out and was very informative. We came into the dealership looking at used cars, after I ask a couple of questions, Natasha explained the GM worked it out and was very informative. We came into the dealership looking at used cars, after I ask a couple of questions, Natasha explained the pricing and ended up leaving with a new Maxima. Could not believe we could have gotten this done with not haggling over price. Very nice change of pace. Good work Natasha. More

I recently bought a 2013 Nissan Rogue and dealt with Jim Ranson. He was very knowledgeable and was quick to answer any question I had about the vehicle. Jim was professional and honest while making this de Ranson. He was very knowledgeable and was quick to answer any question I had about the vehicle. Jim was professional and honest while making this deal possible. Also, my daughter had recently bought a Cadillac CTS from Nashville Nissan with the help of Jim Ranson and Justin Smith. They both were very friendly and helped made our decision a lot easier. I would highly recommend Jim, Justin, and the rest of the staff at Downtown Nashville Nissan to any other buyers. Thanks guys! More

Great experience - knowledgeable staff that made it clear they were there to make sure I had a smooth experience and felt comfortable about the purchase. Thanks Downtown Nashville Nissan!!!! they were there to make sure I had a smooth experience and felt comfortable about the purchase. Thanks Downtown Nashville Nissan!!!! More

Professional presentations, massive inventory and friendly, easy to work with sales people. Great attitudes and can do attitudes go a long way to making complicated car buying fun. If a question was friendly, easy to work with sales people. Great attitudes and can do attitudes go a long way to making complicated car buying fun. If a question was asked that the sales staff did not know, an answer was dug up almost immediately. Natasha Watson, our Professional Sales Representative was sharply dressed, spoke intelligently and did a thorough job to make sure we got all of the information on the vehicles. We were very impressed with her ability to present the product and take care of all the small details. She has a very bright future with this organization. More

The rating of 5 stars was given because my experience of buying a car from Downtown Nashville Nissan was EASY and painless! I first emailed to get a quote on a 2013 Altima. I received a timely response from buying a car from Downtown Nashville Nissan was EASY and painless! I first emailed to get a quote on a 2013 Altima. I received a timely response from salesperson Bryan DeBoes who worked with me via email until I could get to Nashville to look at, and ultimately, purchase my car. Bryan was very friendly and outgoing without being pushy in the least. He was extremely easy to work with. I enjoyed meeting him and working with him! Travis Howell was the finance manager who I saw. Again, he was pleasant and not pushy in the least. I appreciated the laid back style from both Travis as well as Bryan. Natasha Watson (owner loyalty manager) went over several car details with me and was informative and very nice. I am very pleased with my overall buying experience from this dealership and will definitely recommend them to friends and family, who are in the market for a new car and want a pain free car buying experience (and isn't that everyone!?). Also, this if my first Nissan and I love it! I love my 2013 white Nissan Altima S. It's beautiful, comfy and great on gas! So far I'm getting nearly 28 mpg in the city. Much better than the car I traded in. I'm very pleased with this dealership. I do recommend them! More

I was very impressed with the personnel that I dealt. Downtown has a great team and work very hard to please their clients. They treat with care, understanding and respect. Justin took the time to liste Downtown has a great team and work very hard to please their clients. They treat with care, understanding and respect. Justin took the time to liste to my needs and concerns and then proceed to explain his process and how he would make this as easy as possible and that he was here for me. Jusin did live up to his standard (WORD) and in my business that means a great deal. Your store, team will do well, because they all worked as a team and if there was a conflict about something I was not aware of it. Downtown Nashville Nissan will receive my referrals from me. A great team that gets their potienal clients in and out with excellent service. My needs were met and the process was pinless. Thanks to Justin Smith, Tshombe and the rest of the team at Downtown Nashville Nissan for an awesome job. More