Downtown Hyundai

My experience I had a very good experience with downtown hyundai. Would recommend in the future. They are very nice and very helpful people to work with. I had a very good experience with downtown hyundai. Would recommend in the future. They are very nice and very helpful people to work with. More

Second Elantra We purchased a 2013 Elantra in 2012 and returned to the same dealership, Nashville Downtown Hyundai in November of 2016 and purchased a 2017 Elantra L We purchased a 2013 Elantra in 2012 and returned to the same dealership, Nashville Downtown Hyundai in November of 2016 and purchased a 2017 Elantra Limited. We had no issues with our 2013 model and look forward to many carefree miles in this new vehicle. Downtown Hyundai did all of our service on the 20113 and we will be back regularly for them to service this new vehicle. We feel that we have been treated very well by both their sales and their service departments. More

Had a great experience Looked at dealership inventory online, scheduled a time to meet, negotiated price over the phone to my satisfaction, and the staff were super helpful Looked at dealership inventory online, scheduled a time to meet, negotiated price over the phone to my satisfaction, and the staff were super helpful and friendly throughout the whole purchase process. There was a small, dime sized dent on the front right fender that I didn't notice until I got the car home, which is about 2 hours from the dealer, but I'm overall very satisfied with my purchase at this time. More

Best day of my life I wanted a 2016 Veloster and these great people made it happen. Made my day they did what others said could not be done . My experience was awesome th I wanted a 2016 Veloster and these great people made it happen. Made my day they did what others said could not be done . My experience was awesome thank you . More

My experience It was a very pleasant purchase. No one was pushy or tried to upgrade me to a different car. The salesman was very pleasant to work with. It was a very pleasant purchase. No one was pushy or tried to upgrade me to a different car. The salesman was very pleasant to work with. More

Buying experience Great buying experience. See previous remarks. Would recommend to any Hyundai purchaser. We are 400 miles away form Nashville and they accommodated Great buying experience. See previous remarks. Would recommend to any Hyundai purchaser. We are 400 miles away form Nashville and they accommodated by delivering the auto to us. More

Funny how all of these are positive reviews. What xx! The Service Manager is a combative inept fool who couldn't change a light bulb and if he had to, seems he would complain and gripe and make sure you k The Service Manager is a combative inept fool who couldn't change a light bulb and if he had to, seems he would complain and gripe and make sure you knew he was put out by it! His abrasive personality is evidenced by the high turn over of service advisors at this location. During the weeks they had my vehicle, I noticed that three (3) service advisors quit. Gee, with this ray of sunshine as a manager, I cannot imagine why.... When I got there to pick up my vehicle, only one advisor was working. To my dismay, the service manager came out -to reiterate some lousy excuse he had already told me on the phone- and to make me feel like their staffing problems were my problem, not his. The owner is a fool to allow this jerk to continue in any management position at this dealership. Needless to say, I got in my car and drove it like I stole it-the xxxx out of there and away from this over-aggressive "service" manager. More

VERY HAPPY WITH THE EXPERIENCE Terrence Long was the PERFECT salesman... As with most people, i was NOT interested in a pushy sales pitch, but more so someone to listen to my needs Terrence Long was the PERFECT salesman... As with most people, i was NOT interested in a pushy sales pitch, but more so someone to listen to my needs, and deliver. I test drove the elantra, which is what i was SURE i wanted. When i was inside it, it didnt suit me like i expected. Terrence then asked what i needed and what i didnt like about the elantra, and put me in a sonata, and it was JUST what i didnt know i needed. Price point was understood, and i walked out with the car i loved!!!!! litterally the quickest most effecient car buying process. I am thoroughly impressed. Shawn in finance was quick and effecient and i walked out of his office with no questions and feeling confident. Thank you!!!!!!! More

Customer Prerception Seemed like a dealership where the employees did not care very much regarding customer satisfaction or in providing a favorable customer experience. Seemed like a dealership where the employees did not care very much regarding customer satisfaction or in providing a favorable customer experience. I was left alone for more than thirty minutes without any contact. I did not know what was happening or why was there a delay. More

New Car Puchase I knew what I wanted, they recognized this and worked with me rather than trying to switch me to a more expensive car. I had just had a bad experienc I knew what I wanted, they recognized this and worked with me rather than trying to switch me to a more expensive car. I had just had a bad experience with a Hyundai dealer in Cookeville and was ready to move on to a different make car but Downtown Hyundai won my confidence and my business. More