Downtown Hyundai

Tom and Sandra's excellent car buying experience Both Jeremy and Marshall are to be commended for their no nonsense approach with no surprises or unexpected gotchas. I thought the deal was dead, but Both Jeremy and Marshall are to be commended for their no nonsense approach with no surprises or unexpected gotchas. I thought the deal was dead, but got a response from the team that they could come closer to my expectations which made it happen. We were perfectly happy with the other Genesis and really not needing to trade. This is our second one from Downtown Hyandai. More

Good experience Our salesperson Sammy was very professional and paid attention to our needs of buying a new car. My Hyundai Tuscon is a great car and I was glad to te Our salesperson Sammy was very professional and paid attention to our needs of buying a new car. My Hyundai Tuscon is a great car and I was glad to test drive it around Nashville. More

Lease review I was pleased with my overall experience with my lease. I would recommend this dealership to anyone looking to lease or purchase a car going forward. I was pleased with my overall experience with my lease. I would recommend this dealership to anyone looking to lease or purchase a car going forward. More

Leasing a Tuscon Samy was very helpful and I would recommend the dealership to a friend. My vehicle was ordered from another dealership and was delivered to the downto Samy was very helpful and I would recommend the dealership to a friend. My vehicle was ordered from another dealership and was delivered to the downtown Hyundai dealership in great confidtion. I love my new vehicle! More

Excellent Buying Experience My experience was so different than what I have had before at other dealerships. I enjoyed the attention and certainly felt well served. I really c My experience was so different than what I have had before at other dealerships. I enjoyed the attention and certainly felt well served. I really can't say anything else and so I will leave you with one word Excellent service with Hyundai More

Quick Service wish staff would acknowledge you upon arrival. BUT...I like the location, they are very friendly once you are acknowledged. Oil change rotation, lik wish staff would acknowledge you upon arrival. BUT...I like the location, they are very friendly once you are acknowledged. Oil change rotation, like coupons. More

Always great service! I was 15 minutes early for my appointment. Anthony helped me in getting the car serviced based on mileage. I went inside to wait. Your waiting room wa I was 15 minutes early for my appointment. Anthony helped me in getting the car serviced based on mileage. I went inside to wait. Your waiting room was comfortable and I could connect to your wifi. It didn't take as long as I had anticipated to service the car. Anthony informed me what had been done, we compared the estimate to the invoice amount (it was the same), and he also told me they had checked other things just to be certain. It's that extra bit that sets you apart. I don't know much about car terminology and it didn't matter because Anthony explained everything in everyday clear English. He's a great example of outstanding customer service in a world where it just doesn't seem to matter anymore. I also love my Subaru and intend to have it serviced only by your dealership. More

Service at Downtown Hyundai I puchased my used 2010 Hyundai Elantra at Downtown Hyundai, which went fine by me as far as buying a vehicle goes. This was in 2011 and I've always b I puchased my used 2010 Hyundai Elantra at Downtown Hyundai, which went fine by me as far as buying a vehicle goes. This was in 2011 and I've always brought my car there for service since then. I'm not a car person and I've always felt they've been straight up enough to keep me coming back. It might depend on who you deal with when you go in, but I've always felt ok about the service advisors there. Although, I had a guy there last fall, who I had never seen before, who after the inspection, brought me a mega list or repairs I needed. Long story short, I had them take care of a small portion of that list, the things I knew I needed, and the guy told me I would probably be ok take care of the rest later. I feel pretty strongly the guy was trying to gouge me for as much as he could. I went back recently for an oil change and see about these repairs. I dealt with Kris Halstead, and he said the car was looking ok, and that might want get my transmission serviced the next time around, but could wait until the next oil change if I needed to. I felt like he was a pretty straight up guy and was being honest. I know I do have plenty to have taken care of my car in the near future with the mileage it has, but I greatly appreciate when they're honest and reasonable about what it really needs. That's what keeps people coming back and brings more long-term customers and business. I would just say, watch out for BIG repair lists that any mechanic whips out on you and trust your gut feeling. Always good to get a second opinion in that circumstance. Anyways, I will keep going as long as things are consistent with my last visit and would definately recommend Downtown Hyundai if your needing repairs. I don't know if they use top of the line parts or other technical matters, but my car has been running good for the last 7 years since I've been going there. More

Smooth Purchase The salesman was polite and patient. The sales manager took the time to explain the financing options and showed me comparisons to what other dealers The salesman was polite and patient. The sales manager took the time to explain the financing options and showed me comparisons to what other dealers were offering compared to this dealership. More

Great buying experience Went in looking for a Hyundai Tucson after doing research on prices online. Was able to agree on a good deal and locate a car to my specification wit Went in looking for a Hyundai Tucson after doing research on prices online. Was able to agree on a good deal and locate a car to my specification within 24 hours. No pushy sales man or finance department. Would recommend to anyone. More