Downtown Hyundai

Good service, bad first impression When I drove in, I was completely ignored by the first service person. He couldn’t even be bothered to look up from his computer, so I drove forward. When I drove in, I was completely ignored by the first service person. He couldn’t even be bothered to look up from his computer, so I drove forward. The next person did acknowledge me. Although there was no friendly exchange or smiling at any point, the service was completed satisfactorily. My only suggestion would be to cultivate a friendlier environment Nothing made me want to come back there other than the oil change was complimentary with the purchase of my car. More

Service Department Ashley is an amazing asset to Downtown Subaru. She is ALWAYS professional. She has always had an appropriate answer or found the answer and followed Ashley is an amazing asset to Downtown Subaru. She is ALWAYS professional. She has always had an appropriate answer or found the answer and followed up. She remained calm today even when drop off was busy and it appears she was the only one there to receive customers. She did not talk bad about her company in regards to being busy or the only worker. She just calmly and efficiently did her job. Be proud of her CEO of DowntownSubaru and treat her well!!! She has earned it!! Thank you Ashley. More

Excellent Service Always a pleasure working with you all at Downtown Hyundai. Devon Johnson was a super helpful and made the trip easy! Thank You again I’ll be recommen Always a pleasure working with you all at Downtown Hyundai. Devon Johnson was a super helpful and made the trip easy! Thank You again I’ll be recommending you for sure. More

Best Experience Ever Everyone went above and beyond to make sure everything was perfect. Alex was outstanding. I’m from Bowling Green, KY and had no clue there was a conne Everyone went above and beyond to make sure everything was perfect. Alex was outstanding. I’m from Bowling Green, KY and had no clue there was a connection. After finding out the owners, whom I know, they have done a remarkable job on hiring excellent employees for Downtown Hyundai!!!!! Great job! More

Awesome experience I bought a used car here very happy with the car very happy with the people and service I received never felt pressured Tyler my sales agent and the o I bought a used car here very happy with the car very happy with the people and service I received never felt pressured Tyler my sales agent and the other folks I felt went over what was expected because they stayed past closing to finish my deal they also made a combinations for me to pick the car up the following day which was a Sunday and they were closed a very awesome experience overall when buying a car what for me is usually is a very tedious process More

Very nice experience. I have bought a lot of cars and buying from this dealer was the easiest experience I have ever had. Thank you so much. I would buy from here again. I have bought a lot of cars and buying from this dealer was the easiest experience I have ever had. Thank you so much. I would buy from here again. More

unfriendly staff I went there for a test drive they said you have to come another time because we are busy. I never go there again.Not friendly. I went there for a test drive they said you have to come another time because we are busy. I never go there again.Not friendly. More

Excellent Service I was very pleased with the whole experience in purchasing my new car. My salesperson, Marshall Schnabel, was very helpful in that regard and spent a I was very pleased with the whole experience in purchasing my new car. My salesperson, Marshall Schnabel, was very helpful in that regard and spent a good deal of time with me while i was deciding. More

No hassle First contacted a Hyundai dealer closer to us. After back and forth on a fair price, we grew weary of the battle. Downtown Hyundai offered us a bette First contacted a Hyundai dealer closer to us. After back and forth on a fair price, we grew weary of the battle. Downtown Hyundai offered us a better price after our first contact. Our visit to the dealership was smooth and not only did we receive the price promised, they found another incentive which lowered it $500 more. The staff was friendly and helpful. We would definitely recommend this dealership. More

Best experience I have ever had. I hate the car buying process anyway but having to purchase after totaling my previous vehicle was not the way I wanted to look. We I have ever had. I hate the car buying process anyway but having to purchase after totaling my previous vehicle was not the way I wanted to look. We approached the dealership with very specific guidelines which the dealership not only met but exceeded. They also guaranteed all weather mats for the vehicle once the mats come out for the car. More