Downey Nissan - Service Center

Good service Service was GREAT. However, the surveys requiring a 25 word minimum is a bit irritating. I have no problem giving 5 stars all around for great service Service was GREAT. However, the surveys requiring a 25 word minimum is a bit irritating. I have no problem giving 5 stars all around for great service and I’m not afraid to not give those stars when not deserved but making a survey require a word minimum gets ONE star. Aside from the survey, service is always great. More

Service department Highly recommend service advisor John! Went in for and oil change and he was quick and efficient and very professional. Very satisfied with the overal Highly recommend service advisor John! Went in for and oil change and he was quick and efficient and very professional. Very satisfied with the overall service!! More

Great Customer service They showed Great Customer service. They helped me in the area that I needed and continued to show great customer service through out my whole visit. They showed Great Customer service. They helped me in the area that I needed and continued to show great customer service through out my whole visit. More

They Get the Job done!! Great Customer Service Always! I really like the video service you now offer makes me really understand more what's going on with my vechile! Great Customer Service Always! I really like the video service you now offer makes me really understand more what's going on with my vechile! More

Maintenance service I liked that service was friendly, had a video of service being done and recommendations that I should take care of to keep my Maximum running great. I liked that service was friendly, had a video of service being done and recommendations that I should take care of to keep my Maximum running great. More

Transmission went out on my 2014 Nissan Service department was awesome my transmission went out however, Nissan ended up covering most of the costs on it and they replaced it with a brand ne Service department was awesome my transmission went out however, Nissan ended up covering most of the costs on it and they replaced it with a brand new transmission literally in 2 days once the transmission came in from Georgia or wherever it was shipped from! Received my car back and it purs Like a Kitten! No problems thus far and it is covered fro 5 years!!!! Thank you Downey Nissan! More

Oil change Great customer service! All employees were very kind and helpful. Service was fast and efficient. I was notified of status of work being done and even Great customer service! All employees were very kind and helpful. Service was fast and efficient. I was notified of status of work being done and even given a video detailing the inspection of my car as it was being done! More

Absolutely best service ever Randy Toro and the whole service team is the best service team I ever had I highly recommend them to anyone who has a issue with there car you will ge Randy Toro and the whole service team is the best service team I ever had I highly recommend them to anyone who has a issue with there car you will get it back running like new again More

Love the Customer service Great job , love bringing my car for service here at NISSAN!! Every time I come it’s a great experience. Hopefully my next visit it goes well. Great job , love bringing my car for service here at NISSAN!! Every time I come it’s a great experience. Hopefully my next visit it goes well. More

Questionnaire Everyone I dealt was professional and courteous. Was provided transportation to and from home by the dealership while my car was serviced. All was fin Everyone I dealt was professional and courteous. Was provided transportation to and from home by the dealership while my car was serviced. All was fine. More