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Downey Nissan - Service Center

Downey, CA

4.5
229 Reviews

229 Reviews of Downey Nissan - Service Center

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November 24, 2020

Great experience, vehicle was done in a timely manner. They were very informative on everything they looked at on my car. I was pleased with my service More

by Tree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Deleon John Escobar
Feb 09, 2021 -

Downey Nissan responded

Hi Tree, thank you so much for your positive comments about Downey Nissan! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 20, 2020

Very happy with service department. Had my car fixed by Downey Nissan and still had the problem, took the car back by Frank Linares suggestion and they fixed a minor problem which make the car run normal a More

by fjorgevera
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Linares
Feb 09, 2021 -

Downey Nissan responded

Hi Fjorgevera, thank you so much for your positive comments about Downey Nissan! We hope to be of service to you again in the future. Best wishes, Downey Nissan

November 17, 2020

Very friendly staff, explained everything so that I could understand. Also very fast service. Mr Frank was very informative and answered all 100 of my questions. More

by Drea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Frank
Feb 09, 2021 -

Downey Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 13, 2020

Isac has great customer service and always let me up to date with the service of my vehicle! Thanks Isac, because of you, I’ll be sure to be back at Downey Nissan! More

by Sbarba27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isac
Feb 05, 2021 -

Downey Nissan responded

Hi Sbarba27! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 10, 2020

Good attention Good service Everything execelent job Good attention Good service Everything execelent job Near from my house Is all can say from you dealer the person help me was very helpful More

by Eduardo Silva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres trujillo
Jan 27, 2021 -

Downey Nissan responded

Eduardo Silva, thank you for your kind review; we are happy to pass along your comments to the team here at Downey Nissan!

October 31, 2020

Professional job. Adviser listened to our concerns explaining the problem with the car. The car still running normal, although when the car is in parkin shift the engine fails for moments. More

by fjorgevera
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank
Jan 27, 2021 -

Downey Nissan responded

Hi Fjorgevera! We're so happy we were able to help you out. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 25, 2020

Thanks you guys for the service. It’s was very good experience being in Nissan. I appreciate the good service and work you guys did. More

by Mariasgarcia343
Customer Service
Recommend Dealer
Yes
Employees Worked With
David 1605
September 21, 2020

For vehicle maintenance need I highly recommend Downy Nissan thier service is superb .My service Advisor Charlie Trejo is helpful,knowledgeable and friendly. For almost ten years Downey Nissan doing my v More

by Bobby4990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Trejo,Frank Toro,Randy Toro
August 19, 2020

When I first arrived I was disoriented and it was very busy so I patiently waited for someone to attend me. Andres A. Garcia seemed focus about the questions and concerns I had. He briefly explained what More

by ecabanillas22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Alberto Garcia
July 08, 2020

Herby was a professional kept me informed on what my vehicle needed and how long it would take to repair my vehicle and the complimentary car was was definitely a plus More

by R_vargas0812
Recommend Dealer
Yes
Employees Worked With
Herby Garcia
Aug 14, 2020 -

Downey Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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