Downey Nissan - Service Center

Service Received notification that our Nissan Versa Note required a software update. So I called Downey Nissan and spoke with Ricardo G. He sent me an appoi Received notification that our Nissan Versa Note required a software update. So I called Downey Nissan and spoke with Ricardo G. He sent me an appointment. Took car in. Service was performed and car was returned washed in the stated time frame. Thank You Mr. Ricardo G for your assistance. More

Oil and Filter Service Very helpful and Super friendly. Highly recommend it! The best part is after they service you they was your vehicle. Not only you get excellent servic Very helpful and Super friendly. Highly recommend it! The best part is after they service you they was your vehicle. Not only you get excellent service you also leave with a clean car. Randy is very helpful and professional. If you want a trusted guy , go to Randy for sure. More

Great Service I personally had a good experience bringing my car to get serviced. Frank was helpful and made sure my car was ready at the expected estimated time. I personally had a good experience bringing my car to get serviced. Frank was helpful and made sure my car was ready at the expected estimated time. More

It's a great place to take care the needs of my vehicle. The service department staff knowledge, professionalism and friendliness is what they give to every customer when they drive to the dealer. Thank's Y The service department staff knowledge, professionalism and friendliness is what they give to every customer when they drive to the dealer. Thank's Yoni González for the advice and the work it was than to my car it runs perfectly. More

Unprofessional,Poor customer service Nissan needs to improve their costumer service ASAP. All of the people on that department have the worst service ever. The car had a warranty: meaning Nissan needs to improve their costumer service ASAP. All of the people on that department have the worst service ever. The car had a warranty: meaning that when it reached a specific amount of miles it would have to go through a number of changes, such as an apparatus from the AC that had been broken; etc. So when I tried going they said my car still needed to run some miles and told me to come back, so I did just that, I went back when my car reached the number of miles and they said they didn't have space that I needed to reschedule. So there I go rescheduling for another appointment, but when I went to that rescheduled appointment they told me I waited too long!!! That the warranty had expired!!! Steve was the crew who didn't help me with this issue and you can only guess where I'm going with this... In conclusion...Nissan is the worst liar ever. More

Donwey Nissan Service/Rental Depatment is the best I love how fast & plesent the vist with the Downey nissan service/rental deparment is those guys are great! Steve Sainz is great at what he does & goe I love how fast & plesent the vist with the Downey nissan service/rental deparment is those guys are great! Steve Sainz is great at what he does & goes into great detail of things. More

Great Excellent customer service.all of them were so friendly..I definitely come back to do another, close to my house and the appointment it was convince f Excellent customer service.all of them were so friendly..I definitely come back to do another, close to my house and the appointment it was convince for me More

Service Took my car to get service without an appointment and my car was ready with in the 2 hours that I dropped it off and picked it up with a Car wash too. Took my car to get service without an appointment and my car was ready with in the 2 hours that I dropped it off and picked it up with a Car wash too. Thanks guys More

Best Dealer Service in So. Ca. I had an emergency, went down to Downey Nissan and they took take care of it sooner than I had expected. Ricardo and Yonny Gonzalez = Batman and Rob I had an emergency, went down to Downey Nissan and they took take care of it sooner than I had expected. Ricardo and Yonny Gonzalez = Batman and Robin. I couldn't be happier also because on the day I picked up my car they had already closed down and guess what? the above and beyond customer service given by Mr. Steve Baez and Cashier Monica, made it possible for me to pick up my car. THANK YOU ALL! You have a Champion TEAM on your Dealer. More

Great Service Enjoyed going to this facility very professional great customer service... took real good care of my car, washed i recommend this service department w Enjoyed going to this facility very professional great customer service... took real good care of my car, washed i recommend this service department will come back again More