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Downey Nissan
Downey, CA
313 Reviews
Downey Nissan is proud to receive the Nissan Award of Excellence. This award recognizes the employees and dealerships who consistently deliver outstanding results/ performance in sales, customer satisfaction, and owner loyalty. At Downey Nissan, this prestigious award recognizes us as a top Nissan dealer from across the country who was able to meet high standards of achievement. Come to Downey Nissan to experience the outstanding ownership experience, starting from the showroom and continuing through each facet of owning and maintaining your vehicle.
Friendly and approachable customer service, expert financial advice, and trustworthy auto service are the name of the game at Downey Nissan. It’s true—our team is always looking out for the customer first and foremost.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
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Showing 313 reviews
February 24, 2011
It took a long time to get the car back. Walt left on vacation and nobody followed up on the repairs or time of delivery. I was left on the line for a long time. They said they would call back and they n vacation and nobody followed up on the repairs or time of delivery. I was left on the line for a long time. They said they would call back and they never did. Overall a terrible experience. You will never get my business again. More
by jchavez
Employees Worked With
walt, cindy
February 03, 2011
Very bad experience ever since I purchased my new vehicle. Radio has been changed 3 times & it took over 2 months for them to replace my radio the last time I went.I directly went to to service direc vehicle. Radio has been changed 3 times & it took over 2 months for them to replace my radio the last time I went.I directly went to to service director thinking he would take a better care of my situation,but it was worse.never received a phone call back from him letting me know if my radio had arrived.last service I asked for them to check my interior lights because one wasn't working.my car was returned to me in the same condition.nothing was fixed.so having to go back & forth so many times is such an inconvenience....my car is finally fixed after all I've been through on a brand new car.I just can't believe how many problems this new car has given me.wouldn't buy a nissan ever again =( More
by evelia2623
Employees Worked With
ruben
January 15, 2011
The workers are all very friendly. Even without an appointment you will not have to wait long for someone to take your information and your vehicle for servicing. othing you asked them to do seems l appointment you will not have to wait long for someone to take your information and your vehicle for servicing. othing you asked them to do seems like an inconvenience but rather a pleasure for them. More
by kim321
Employees Worked With
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