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Downey Nissan
Downey, CA
318 Reviews
Downey Nissan is proud to receive the Nissan Award of Excellence. This award recognizes the employees and dealerships who consistently deliver outstanding results/ performance in sales, customer satisfaction, and owner loyalty. At Downey Nissan, this prestigious award recognizes us as a top Nissan dealer from across the country who was able to meet high standards of achievement. Come to Downey Nissan to experience the outstanding ownership experience, starting from the showroom and continuing through each facet of owning and maintaining your vehicle.
Friendly and approachable customer service, expert financial advice, and trustworthy auto service are the name of the game at Downey Nissan. It’s true—our team is always looking out for the customer first and foremost.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
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Showing 318 reviews
October 19, 2017
Great service I always go to Downey Nissan to get my car service. Yoni always helps me out. He is very helpful and professional and makes you feel like you that you I always go to Downey Nissan to get my car service. Yoni always helps me out. He is very helpful and professional and makes you feel like you that you are important and does it with a smile. More
by Juils0407
Employees Worked With
Yoni
October 18, 2017
Great service and friendly employees. Steve Saenz' customer service is great! I always ask for him when I need maintenance services because he always goes the extra mile. He pays attention Steve Saenz' customer service is great! I always ask for him when I need maintenance services because he always goes the extra mile. He pays attention to detail and that's why I keep going back every time. More
by Octavio Diaz
Employees Worked With
Steve Saenz
October 15, 2017
No tire pressure check It says in the paper that they did an inspection on tire air pressure and they didnt it was low they never check it lies It says in the paper that they did an inspection on tire air pressure and they didnt it was low they never check it lies More
by Rigom
Employees Worked With
Steve and frank
September 15, 2017
Great service Great customer service from the service department from Maury Had my car service and was offered a loaner for any inconveniences thanks again downey Great customer service from the service department from Maury Had my car service and was offered a loaner for any inconveniences thanks again downey Nissan More
by Jmatamoros
Employees Worked With
Maury
September 11, 2017
Fast, great work done. Got hooked up with a rental for leaving my car to fix a transmission problem. Ask for Maury at service. He helped me with all my car trouble. Got hooked up with a rental for leaving my car to fix a transmission problem. Ask for Maury at service. He helped me with all my car trouble. More
by Arturo Macias
Employees Worked With
Maury and Daniel.
September 08, 2017
GREAT FAST EFFICIENT SERVICE AND VERY KNOWLEDGEABLE STAFF. CANNOT SAY ENOUGH GREAT THINGS ABOUT THIS PLEASE. SERVICE IS FAST EFFICIENT, PAINLESS AND MOST IMPORTANTLY COST EFFECTIVE. WILL RECOMMEND THIS PLACE CANNOT SAY ENOUGH GREAT THINGS ABOUT THIS PLEASE. SERVICE IS FAST EFFICIENT, PAINLESS AND MOST IMPORTANTLY COST EFFECTIVE. WILL RECOMMEND THIS PLACE TO ANYONE AND EVERYONE. More
by randolfino
Employees Worked With
MAURY
September 03, 2017
Refused to service a Nissan They refused to service it after I just made a simple question. Are you going to fill it with synthetic 0W20 oil? He said yes... But if you don't trus They refused to service it after I just made a simple question. Are you going to fill it with synthetic 0W20 oil? He said yes... But if you don't trust us take it somewhere else. So I did that. Beautiful facility... Empty place. I also carried out a recall... Somewhere else. This is the 3dr time i have issues there so i think never going back there. More
by victor25alvarado
Employees Worked With
Service writer
September 02, 2017
Excellent service Friendly environment, the representative that help us Margarita Pereyra was extremely helpful they worked with us every step of the way from beginning Friendly environment, the representative that help us Margarita Pereyra was extremely helpful they worked with us every step of the way from beginning to end . Thank you for your service : More
by Sahagun.
Employees Worked With
Margarita Pereyra
September 01, 2017
Service Friendly workers and they take the time to Service ur vehicle with great care.The workers always go above and beyond to guarantee customer satisfactio Friendly workers and they take the time to Service ur vehicle with great care.The workers always go above and beyond to guarantee customer satisfaction. More
by CYNTHIA RIVAS
Employees Worked With
Yoni,Steve,Randy ,Frank,Charlie,Ricardo and Ricky
August 28, 2017
Excellent service The techician, Frank was very helpful and reassuring. I will definitely go back to service my Nissan and in the future will recommend this dealership The techician, Frank was very helpful and reassuring. I will definitely go back to service my Nissan and in the future will recommend this dealership to all my friends and family. Great job guys! More
by Zeline323
Employees Worked With
Frank
