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Downey Nissan
Downey, CA
318 Reviews
Downey Nissan is proud to receive the Nissan Award of Excellence. This award recognizes the employees and dealerships who consistently deliver outstanding results/ performance in sales, customer satisfaction, and owner loyalty. At Downey Nissan, this prestigious award recognizes us as a top Nissan dealer from across the country who was able to meet high standards of achievement. Come to Downey Nissan to experience the outstanding ownership experience, starting from the showroom and continuing through each facet of owning and maintaining your vehicle.
Friendly and approachable customer service, expert financial advice, and trustworthy auto service are the name of the game at Downey Nissan. It’s true—our team is always looking out for the customer first and foremost.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
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Showing 318 reviews
January 19, 2018
First time buyer at dealership I was hesitant to go to a dealership but Hansel made it so easy. Excellent service!! Will definitely refer my friends to Downey Nissan and go see him I was hesitant to go to a dealership but Hansel made it so easy. Excellent service!! Will definitely refer my friends to Downey Nissan and go see him More
by Malone31
Employees Worked With
Hansel
December 19, 2017
They always fix it at the first time Johny always get my car ready on time weather is pil change or what it ever needs to be fix. He makes sure is fix what i need and never makes up stuff Johny always get my car ready on time weather is pil change or what it ever needs to be fix. He makes sure is fix what i need and never makes up stuff to try to sell a part More
by Yairus8919
Employees Worked With
Jhony gonsalez
December 11, 2017
awesome I have given this 5 star rating because it is well deserved overtime I go to this dealer I always get the best service that is why I continue coming a I have given this 5 star rating because it is well deserved overtime I go to this dealer I always get the best service that is why I continue coming and recommending it to friends and family. Everyone is friendly More
by butterfly
Employees Worked With
steven saenz
December 02, 2017
Good service Thanks to all personal from service department fast and reliable they always help me and provide me excellent experience at low cost . But professio Thanks to all personal from service department fast and reliable they always help me and provide me excellent experience at low cost . But professional and really good team thanks guy's More
by Karen1649
Employees Worked With
Charly and yony
December 01, 2017
Quick service I was helped right away and got to enjoy a complimentary doughnut. I went in for a recall on my car and also for my check engine light I was helped right away and got to enjoy a complimentary doughnut. I went in for a recall on my car and also for my check engine light More
by Monica1204
Employees Worked With
I can’t remember the name
November 19, 2017
Went in for an Oil change , TPMS sensor and my recalls . I was helped out by Randy Toro when I got there . He was amazing! Great customer service . Very friendly and attentive . Definitely recommend him . I was helped out by Randy Toro when I got there . He was amazing! Great customer service . Very friendly and attentive . Definitely recommend him . The fact that you can call them directly to ask about your cars maintenance and that they send you an update video of the service exceeded my expectations. Thank you! More
by Gwen de La Cruz
Employees Worked With
Randy Toro
November 16, 2017
Great service experience They did a good job and it was a very nice dealer experience with a comfortable waiting area. Even got a video reviewing my car's service info. They did a good job and it was a very nice dealer experience with a comfortable waiting area. Even got a video reviewing my car's service info. More
by BT
Employees Worked With
John
November 01, 2017
Sales person was excellent Gilbert Tobar The sales person was excellent over all everyone was very nice I would recommend family and friends to come in and buy a car they have a very nice sel The sales person was excellent over all everyone was very nice I would recommend family and friends to come in and buy a car they have a very nice selection More
by Debbie
Employees Worked With
Gilbert Tobar
October 31, 2017
Great service Took in my car for oil change and I waited less than an hour. Great customer service. They have coffee and donuts too while you wait. Took in my car for oil change and I waited less than an hour. Great customer service. They have coffee and donuts too while you wait. More
by Cu06539
Employees Worked With
Octavia camarillo
October 21, 2017
Great customer service Frank provided excellent customer service as well as other staff and manager. The new location is great with clean spacious seating. The coffee/tea an Frank provided excellent customer service as well as other staff and manager. The new location is great with clean spacious seating. The coffee/tea and donuts is a nice plus while you wait.😁 More
by Felicia
Employees Worked With
Frank
