Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Downey Nissan
Downey, CA
318 Reviews
Downey Nissan is proud to receive the Nissan Award of Excellence. This award recognizes the employees and dealerships who consistently deliver outstanding results/ performance in sales, customer satisfaction, and owner loyalty. At Downey Nissan, this prestigious award recognizes us as a top Nissan dealer from across the country who was able to meet high standards of achievement. Come to Downey Nissan to experience the outstanding ownership experience, starting from the showroom and continuing through each facet of owning and maintaining your vehicle.
Friendly and approachable customer service, expert financial advice, and trustworthy auto service are the name of the game at Downey Nissan. It’s true—our team is always looking out for the customer first and foremost.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
Filter Reviews by Keyword
By Type
Showing 318 reviews
June 22, 2018
Paint touch up When I bought the car, I saw a scratch the following day. I called them and they took care of it with no problem. The process was quick, I believe it When I bought the car, I saw a scratch the following day. I called them and they took care of it with no problem. The process was quick, I believe it was 2 days. They repainted the whole bumper. They did a really great job. Very happy with how the car looks. More
by Jgomez1331
Employees Worked With
Randy Toro
June 10, 2018
Fixing tire light and regular oil change They fixed my problem of the tire pressure light turning on frequently. They checked the tires, regulated the tire pressure for all four tires and res They fixed my problem of the tire pressure light turning on frequently. They checked the tires, regulated the tire pressure for all four tires and reset the tire pressure indicator. The light hasn't turned on since the service. Service for both the tire indicator light and the oil change was quick and Alan at Nissan Alhambra was friendly and efficient. More
by Choleegarcia
Employees Worked With
Alan
June 07, 2018
Happy Customer I walk in for an oil change and Randy was fast to help me once my car was check Randy explained everything that need to be fix in my car he took the t I walk in for an oil change and Randy was fast to help me once my car was check Randy explained everything that need to be fix in my car he took the time to explain everything in detail, I am beyond satisfied with my experience Randy was very helpful and did everything possible to help me with the pricing, it truly made me feel like they car for you as a customer. My experience over all was wonderful More
by Eliana
Employees Worked With
Randy
June 06, 2018
Express oil chnage I was in and out unless then 45 minutes Randy always make the process seamless! It’s like your family when u go! They are great! I was in and out unless then 45 minutes Randy always make the process seamless! It’s like your family when u go! They are great! More
by Jessica
Employees Worked With
Randy toro
June 06, 2018
5 star Came in for a break concern Ramiro was my service advisor very well oriented, him and his team took care of my concern within no time. Came in for a break concern Ramiro was my service advisor very well oriented, him and his team took care of my concern within no time. More
by Emmanuelg69
Employees Worked With
Ramiro
June 06, 2018
It was amazing Frank is one of the best service advisories there! Very helpful and friendly. He made our experience great, plus we got our vehicle back fast Frank is one of the best service advisories there! Very helpful and friendly. He made our experience great, plus we got our vehicle back fast More
by Chris
Employees Worked With
Frank
May 21, 2018
excelent customer service. Fast service provided I like coming to Nissan Downey. Their employees are very friendly. Always get my money worth. The waiting time is very reasonable. I would rerecommend I like coming to Nissan Downey. Their employees are very friendly. Always get my money worth. The waiting time is very reasonable. I would rerecommend this place to my friends and family. More
by Edwin
Employees Worked With
Charlie
May 16, 2018
Great service Sales person provided great service and patience. It was a nice experience going into the dealership and looking for a new first time car at Nissan. Sales person provided great service and patience. It was a nice experience going into the dealership and looking for a new first time car at Nissan. More
by Liz0117
Employees Worked With
Gilbert
May 14, 2018
Service DOWNEY NISSAN IS THE BEST IN CUSTOMER SERVICE AND THEY ARE REALLY FRIENDLY..I AM SO HAPPY WITH DOWNEY NISSAN THANK YOU SO MUCHUS.T DOWNEY NISSAN IS THE BEST IN CUSTOMER SERVICE AND THEY ARE REALLY FRIENDLY..I AM SO HAPPY WITH DOWNEY NISSAN THANK YOU SO MUCHUS.T More
by ICEBARCELONA100
Employees Worked With
RAMIRO
May 12, 2018
Good Customer Service at Downey Nissan On Friday May 4th, I went to Downey Nissan and was attended to very well by Steve Saenz, went in for an oil change and inspection. On Friday May 4th, I went to Downey Nissan and was attended to very well by Steve Saenz, went in for an oil change and inspection. More
by Mig323
Employees Worked With
Steve Saenz
