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Downey Nissan
Downey, CA
317 Reviews
Downey Nissan is proud to receive the Nissan Award of Excellence. This award recognizes the employees and dealerships who consistently deliver outstanding results/ performance in sales, customer satisfaction, and owner loyalty. At Downey Nissan, this prestigious award recognizes us as a top Nissan dealer from across the country who was able to meet high standards of achievement. Come to Downey Nissan to experience the outstanding ownership experience, starting from the showroom and continuing through each facet of owning and maintaining your vehicle.
Friendly and approachable customer service, expert financial advice, and trustworthy auto service are the name of the game at Downey Nissan. It’s true—our team is always looking out for the customer first and foremost.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 8:00 AM - 1:00 PM
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Showing 317 reviews
April 16, 2020
My recent visit at Downey Nissancouldn't have gone better.I wasn't able to book an appointment but Maury told me just to show up and he would take care of me.They had excellent and fast service. Felt better.I wasn't able to book an appointment but Maury told me just to show up and he would take care of me.They had excellent and fast service. Felt like a VIP More
by Alvin02
Employees Worked With
Maury
April 06, 2020
Muy Buen servicio y muy amable la vendedora. Me dieron varias opciones. Mis preguntas fueron contestadas resolviendo la mayoría de mis dudas. Lo único incomodo fue el tiempo de espera. varias opciones. Mis preguntas fueron contestadas resolviendo la mayoría de mis dudas. Lo único incomodo fue el tiempo de espera. More
by floresita0518
Employees Worked With
Margarita
March 20, 2020
Walked in to explore some options and drove off with a brand new car. Ernesto went above my expectations to get exactly what worked best for me and my family. brand new car. Ernesto went above my expectations to get exactly what worked best for me and my family. More
by yanaya
Employees Worked With
Ernesto Arriaga
March 15, 2020
Nory and Charlie Trejo, were very professional in helping me with my baffle question; patience, honest, Kind, ready to help me get a discount coupon; didn’t try to sell me a service my suv didn’t need, nor me with my baffle question; patience, honest, Kind, ready to help me get a discount coupon; didn’t try to sell me a service my suv didn’t need, nor made me fell like I an ignorant person. Thank you Nissan Megan Rodriguez More
by meganrodriguez64
Employees Worked With
Nory and Charlie Trejo
March 13, 2020
Great customer service. Very affordable prices. Would recommend this service to family and friends. I have been coming for years. Wouldn't trust anyone else with my car. recommend this service to family and friends. I have been coming for years. Wouldn't trust anyone else with my car. More
by Raul.a.alfaro
Employees Worked With
Maury
March 12, 2020
Excellent experience Had a great experience working with Mark Lee for our Fleet Management requirements. He worked hard to earn our business and delivered on every promis Had a great experience working with Mark Lee for our Fleet Management requirements. He worked hard to earn our business and delivered on every promise. More
by Fleet Management
Employees Worked With
Mark Lee
March 09, 2020
Comprar mi carro en NISSAN DOWNEY fue sensacional me trataron como en familia recomiendo al señor Ernesto Arriaga por que te hace sentir bien y un trato muy amable ! Definitivamente lo recomiendo gracia trataron como en familia recomiendo al señor Ernesto Arriaga por que te hace sentir bien y un trato muy amable ! Definitivamente lo recomiendo gracias More
by Javiergam
Employees Worked With
Ernesto Arriaga
March 06, 2020
Yes i love this dealer beacuse the person thats helped me he was able to tell me gets a cars i was happy and he made my dream come true this downey Nissan it a good place yo gets yours cars beacuse they help he was able to tell me gets a cars i was happy and he made my dream come true this downey Nissan it a good place yo gets yours cars beacuse they help u very good they have a good customer service ver y helpfuly More
by Stephaniebobadilla49
Employees Worked With
Rodolfo Duarte
March 05, 2020
Great Service! Dealerships get a bad rap, but I've been coming to Downey Nissan for a while now, and I've gotten great service. I hate to say, but the advisers seem Dealerships get a bad rap, but I've been coming to Downey Nissan for a while now, and I've gotten great service. I hate to say, but the advisers seem to know me by name, does that mean I come too much? :) When it came to paying, they always worked with me, sometimes my financial situation was not so good, so they presented me with options or even in some cases a discount. I wouldn't take my baby anywhere else. More
by Dolores
Employees Worked With
Herbie & Steve Saenz (Herbie was the best, but I don't remember his last name)
March 04, 2020
My service advisor Charlie Terjo and Yanni (supervisor) always go above and beyond to help me and all of their customers . Charlie is super friendly knowledgeable hard-working service advisor and I always always go above and beyond to help me and all of their customers . Charlie is super friendly knowledgeable hard-working service advisor and I always trust him with my car. More
by Sam
Employees Worked With
Charlie Terjo, Yoni
