Downey Hyundai - Service Center

Best dealership service center I’ve ever been to. Friendly staff, great waiting area, and car returned when promised. Friendly staff, great waiting area, and car returned when promised. More

The staff was really friendly. I let them know I had a prior engagement to get to by 11 am, they gave me my car with more than enough time. They ran the diagnostic on my car and ra I let them know I had a prior engagement to get to by 11 am, they gave me my car with more than enough time. They ran the diagnostic on my car and ran through the options I had to get it fixed within my schedule and they had so much patience. Another plus is that the waiting room also had complimentary coffee and donuts. More

I always feel very well taken cared by service representative, Mario. He always tries to provide me with options and good prices. So far I have never had issues with the service outcome. representative, Mario. He always tries to provide me with options and good prices. So far I have never had issues with the service outcome. More

Service department personnel not knowledgable on explained issues. Had to be referred to others. Give hours later issue was not corre ted. Referred to Downtown Hyundai. explained issues. Had to be referred to others. Give hours later issue was not corre ted. Referred to Downtown Hyundai. More

This dealership is very clean and the atmosphere is great. I love the fact they have snacks, coffee and a section to plug in your laptop. Regarding the service advisor he was amazing!! Mario Rami great. I love the fact they have snacks, coffee and a section to plug in your laptop. Regarding the service advisor he was amazing!! Mario Ramirez was very respectful and very polite. He explained to me what my car needed and that is what I like. He was very patient and attentive about my car. Very helpful. I give him a 10/10. Excellent!!! More

Brought in my 2020 Elantra for 40,000 mile service and was told that a tire rotation would be part of the service. Although the rest of the service was done, the tire rotation was not done so I brought th was told that a tire rotation would be part of the service. Although the rest of the service was done, the tire rotation was not done so I brought the car back the following week and they were happy to rectify the issue. More

Very good service. ,kind and clean waiting room. Chris is very professional and very kind. ,kind and clean waiting room. Chris is very professional and very kind. More

Excellent service and experience. Great cars and good value. Guillermo and Mussa and Dan were awesome to deal with. Great cars and good value. Guillermo and Mussa and Dan were awesome to deal with. More

Was sold a warranty that does not cover everything should cover everything was not happy cover everything was not happy More

Service good, but sales dept poor. Process took too long and the honesty and integrity was poor. Process took too long and the honesty and integrity was poor. More